June 2023 by B257 D
Outstanding service from the lovely ladies at the pharmacy today who helped me when there was a problem with a prescription. One lady in particular went the extra mile to help because I had my baby with me, I was also made to feel comfortable to feed baby whilst waiting. Thank you so much!
January 2023 by Sophie Lines
Handy little pharmacy to have my prescriptions sent to. Staff can sometimes seem too busy or wrapped up in conversation. They could smile a bit more. Customer service is important.
October 2022 by Andy
Started using this pharmacy after so many issues with my old one in croft rd. 4+ years on and their service is still outstanding. Nothing is too much trouble for these professionals. I can't understand why people give them a hard time. They work in a difficult environment doing the best they can to help us.Please, show some respect and gratitude when you visit. They are here to help YOU.
July 2022 by Neenee Miff
Phoned to see if they Calamine lotion in stock. They didn't but before I could ask for an alternative or some advice and the lady put the phone down. Very unhelpful as we all know how hard it is to get hold a doctor at the moment
December 2021 by J&A Harper
Very unprofessional, too busy talking about their social life to serve customers, waiting for 5 minutes which I had rung the bell twice and the other customer several times. Lady apologised in a sarcastic manner, with a very blunt passive aggressive attitude, arguing back and giving filthy looks.
November 2021 by Alison Ford
A big thank you to the staff at Barton pharmacy. An amazing service today.
October 2021 by Kerry-Ann Dunlop
Shocking service from person on the front counter this morning, a paitent in tears and in pain asking for advise on painkillers for a medical Condition and the person was ridiculously unhelpful and should have asked the pharmacist for advice instead the paitent walked away in tears, I want a manager to contact me as I'm sure a chemist is their to advise and give help and not send people back to doctors for pain relief! The doctors advised patient to come to the pharmacy
June 2021 by wayne vickers
Rude (not all staff) full of excuses tottally unprofessional service blame everyone but themselves ie supplier surgery etc told me to go find another chemist
March 2021 by Danielle Thompson
I find this chemist so efficient with everything, they are so kind and helpful , and really try to help in any way they can . Excellent service never known a pharmacy as quick as they are at preparing all your prescriptions. Just a lovely bunch off people . 10/10
March 2021 by Peter Roadnight
Don't use this poor show of a pharmacy .Every time i have a prescription sent over on a monday they make me wait until three days later to pick it up. This is totally not acceptable and when i ask them why they keep telling me abruptly that they have lots of prescriptions and i have to wait until they get round to doing mine. i have a heart and lung condition and am disabled with severe leg problems and rely on my medication . now i have no choice but to go to A and E because i'm in a bad way AGAIN!!!!!. I'm going to my Drs and going to ask for my prescriptions to go to another chemist from now on as i just cant rely on these people any more.
March 2021 by Emma Sharp
Amazing pharmacy! Lovely staff! Really helpful with my sons special order prescription!
September 2020 by Lissianna Dempster
Wouldn't recommend this pharmacy at all. They are incompetent and rude when they do not like when the patient questions why a prescription that went in a week ago was not ready. But all of a sudden ready when we wanted to speak to manager. The so-called manager lied and is the same person who had previously handed another patients green prescription into our bag of medication. It had his name, date of birth, NHS number and all the prescription medication they take. The 'manager' also left the phone on the side and began slagging the patient and myself off which i heard every single word of. They told me not to bother making a complaint because they will all stick together on her side..... I still made the complaint and will continue to take it further as it seems that this pharmacist now has a grudge against the patient who had no choice but to make a complaint due to the DATA PROTECTION ACT. Please me careful with this pharmacy as they have no morals and are ready to argue that they are right and the patient is wrong. On this script was important inhalers and a priority... Took her 3 days to get even though the script was ready and waiting for 5 days! AVOID
September 2020 by patty richards
Ive been using this pharmacy for many years now, staff are very effiecient and very friendly, on the odd occasion if theres ever an issue for my medication they have always went that extra mile to help me out, highly recommend.....
