January 2024 by Anne Jordan
We purchased 2 chairs and a sofa from the Orange Tree. Unfortunately there was an issue with the sofa. The manager, David was exceptional he was persistent with the supplier and represented our best interests. He resolved our issue with excellent results.The sofa and chairs are of excellent quality and I wouldn?t have any hesitation in shopping at the Orange Tree again. Thank you
May 2023 by Maximilian Madl
Nice products, good selection. Shame however that on frequent occasions this shop closes anywhere from 15 to 30 minutes early, meaning that if you pop by after work because you need something they are shut. Being a loyal and frequent customer this is not ideal. Very disappointing, In future I will source my needs online.
January 2023 by James McPherson
They do sell a lot of eclectic items here including some fantastic looking furniture .. but we have found that they are on the more expensive side.We managed to source their collectors coffee table at almost half the price elsewhere, so it is worth checking online if you are prepared to wait for an item, otherwise it may be one of those things you just can't get elsewhere, so maybe treat yourself if you can afford it.
October 2021 by Rebecca P
Shocking service by the manager, David Alford, at the Orange Tree at Darts Farm today 28 September. I chose a china jug priced at £4.99 which had what I thought was it's empty box next to it. I told him that the price on the box was £7.99 but the jug said £4.99. He immediately removed the £4.99 sticker and then proceeded to charge me £12.95 for it. When I questioned him he said that the computer said the jug was this price, even though it was labelled otherwise. He did not apologise and I had to ask him to do so which he did reluctantly. He did not offer to sell it to me at £12.95 or any other price. He said he would remove it for 24 hours and then re-label it at £12.95. He commented that people sometimes remove stickers from one item to another, which was his veiled implication that I might have done this!On Linked in he claims to be skilled in negotiation and customer service. This was definitely not my experience! He may have been having a bad day but he needs to review his skills.
October 2019 by Chessie A
I love shopping in Orange Tree, they have such gorgeous products, and the staff & manager are so helpful - it's always a pleasure & definitely worth a visit if you're after something for you, your home or a gift!
October 2019 by J Doe
Absolutely fantastic!! Customer service was second to none. There was such an amazing selection of gifts to buy and the staff wrapped them all up as well. Will be making a trip again very soon. Thank you! Mr Doe.
October 2019 by Alan Morbey
Well, it's a lovely place from produce to the furnishings and furniture to food restaurants and a lot in between. But it certainly is not the cheapest gig in town if you're after a bargain. But I loved it, great for a morning or even a day out!
October 2018 by GABY JONES
Beautiful shop, absolutely everything they had was exquisite. The staff were really friendly and helped me pick out a few gifts for friends. I will be back!
October 2018 by Steve
Lovely place , awful staff, on asking for a new item because the display case/box was damaged she replied "it's only a box" you don't use the boxSo I said if you bought a new car and it was scratched you want a new one, you don't use the paint
