February 2024 by jill sargent
Went to collect a parcel 20 minutes before the advertised closing time but guess what? They had already closed.It's not good enough, I needed the contents of that parcel that evening.
December 2023 by Kate Northey
My sister in law made a special journey from Bere Alston to renew her photo driving license, a service shown as available at the Tavistock branch. However after queuing for 20 minutes she was told that as there was only one person on shift so the service was not available as it takes too long! My sister in law was advised to return in future! Not good enough. The post offices lack of staffing and poor planning, queuing time (which is always at least 15 minutes no matter how many of them are serving) is not good enough.
December 2023 by davina strachan
Stupid amout of long ques out of the four counters ,only one open ,then 20 mins before they close the lady pulled down the closed counter sign and walked off ,then someone from the shop was behind the counter ,and a man from the main shop as he had no customers came and got people to serve at his counter
August 2023 by Debbie W
Waited over 15 minutes in a queue in the post office. The blind was down on one section saying that was closed, the woman literally hid behind the blind ignoring everyone in the queue at the unmanned but open booth. Eventually a man came over from the shop side and asked us to go to his section where we did our transactions. Why the woman didn't communicate with any of the customers I do not know, it was rude, ignorant and I have never experienced anything like it in a post office in my life. Avoid if you can!
May 2023 by Megan Miller
Hugely disappointed with the service received today at Tavistock Post Office. After patently waiting in the queue for 20 minutes I was told that I was unable to renew my driving licence with them today (can?t do it online due to needing to update the picture) as to there was to much of a queue!! When asking what the solution was as this is the only place locally which offer the service, I was told to come back the same time tomorrow?!Being a working mum and already taking time out of work to try and get this sorted, it?s not quite as simple as going the next day - probably to be told the same thing again!The last few times I?ve been into the post office the queue has being going back the store (which isn?t a problem) however I?m not too sure how I?m going to be able to renew my license in time without having to drive to Plymouth etc if I?m told they are too busy to provide the service they should be offering?!Really disappointed.
April 2023 by Robert Taylor
Soooo slow, no wonder the Post Office is dying. RIP.
April 2023 by Lez James
Has to be be the worst post office in the Southwest,the staff do not care at all.They are so slow and when someone comes to the counter they know,they just chat away regardless of the queue of people. The last two occasions I went in there I had to wait 22 minutes and 27 minutes to be served.The management need to get a grip and sort it out,I have sent two letters to head office reporting the issues etc.
January 2023 by Fay Hirst
Good sized convenience store, open when needed with post office located within. Be aware attached carpark is NOT their's and has very short waiting times which will earn you a ticket. Park across road & use the crossing
November 2022 by Tom Brock
Some rude old lady told me they were closed because lack off staff. While say there working
October 2022 by Jan Moon
This place has always got long queues, and waiting times, 50 minutes queuing for post office today. Their car park has a parking limit of just twenty minutes, If you go over this time then you are due a £100 fine (makes you wonder). I could understand it if you were leaving your car here, and going off to shop in town. But when you are using, and supporting their shop and post office!!.Totally unacceptable.
August 2022 by Believer
Great friendly staff
July 2022 by Leo's play time Pauli Hayes
People beware!!!On April the 11th I was kept waiting in the post office for almost an hour. I am disabled and parked my vehicle in the car park next to the post office, today I received a parking fine of £170.00. Appeal denied and further charges to pay if not settle today....What a messed up money motivated world we live in...?
June 2022 by Holger Sommer
Habe schnell eine Postkarte frankieren lassen. Nur ein Schalter geöffnet, Wartezeiten aber im Rahmen.
June 2022 by Andrew Townsend
Another victim of the painfully slow service provided by this post office. I've now received a £60 parking fine due to overrunning the 20 minute time limit in their car park.Staff totally uninterested.
June 2022 by Malcolm Allderidge
This post office suffers from high staff turnover due to the host business paying staff the minimum that they can. Therefore staff are slow and painstaking to get things right. This puts anyone that uses the adjacent carport at risk of a parking ticket as there is only 20minutes allowance here.
