March 2024 by Jenny Gordon
Highly recommended. Dave arrived sooner than expected to our emergency. He was calm, helpful and efficient.
January 2024 by keith barwick
Dave is a excellent guy who turns up and does a great job . i use him whenever and hes never let me down.
November 2023 by Jeanette Badcock
Great service & all round good guy.
November 2023 by Gill Taylor
I had a leaking radiator valve and David came out quickly to sort it out. He was very polite, friendly and left everything clean and tidy. This is the second time I have used him and wouldn't hesitate to recommend him to anyone.Service: Plumbing leak repair
September 2023 by Angela Calway
Made a call at 1pm this afternoon and David was with us by 2.10pm. Sorted my 92 year old Great Uncles hot water problem with clear advice and descriptions of the fault I could understandThank you so much.Service: Water heater repair
May 2023 by alistair fitchett
Immediate response to a problem with a leaking boiler. Had the part and boiler repaired within 24 hours. Couldn't ask for more. Will certainly use again.Service: Heating system maintenance
November 2022 by Mathieu Holladay
David responded quickly to our concerns for an old oil fired boiler with a drip leak at the pump filter housing. David capped the fuel pipe, to make the unit safe ahead of decommissioning this obsolete heating system. Many thanks for your prompt help. I would happily do business with Absolute again in future.Services: Plumbing leak detection
October 2022 by moira gilmour
Good things are worth waiting for! Thrilled that my boiler could be easily repaired and has worked perfectly since - when others had intimated I'd need a new boiler.Service: Water heater repair
October 2022 by Mr Doku
Asked to fix a leaking tap. Said he wouldn't want to get involved in the job? I mean, isn't that what plumbers do?
October 2022 by Karen Patheyjohns
Very professional tidy and polite. Turned up on time. Identified the problem and talked through repair and or alternatives. No selling pressure at all. Repair cost was very affordable. I was very pleased with the service and would not hesitate to use again.Service: Heating system maintenance
October 2022 by Kirsty Price
Upon discovering a leaking radiator and very wet carpets we called this firm on a Sunday evening as they offered emergency out of hours service. David explained he wasn't actually able to come out but would come the following morning (unsure why a 24/7 service is offered on the website!).He arrived on the Monday and after looking at the boiler discovered water was filling up within the boiler and proceeded to drain the system. Apparently this was now all working ok, charged us £135 for his services and recommended we didn't get the boiler serviced for at least 1 month (unsure why) so we took his advice and booked him to come back to service the boiler 4 weeks later.The evening before he was due to carry out the service David emailed to say he now wasn't able to come as promised and could we rearrange? Apparently this was due to his jobs from the previous week running over, yet left it until Sunday evening to contact us. This wasn't possible as I had frustratingly booked a day off work for the service to be carried out. David asked what time we got home from work as he could fit us in then, however then back-tracked as he said no plumbers merchants would be open after 5pm for parts and he would not commit to a weekend appointment!We feel this is a very poor service, plus the communication was very sporadic. To add insult to injury we finally found a very reliable engineer who visited last week to discover water was still in the actual boiler and the new engineer was astonished that the central heating system actually worked. We are now out of pocket financially and feel the service that was provided by Absolute Plumbing & Heating has been extremely poor.Perhaps there were other circumstances as to why we were let down but we can only now be thankful that our boiler is not too damaged after this fiasco and can be fixed by a professional (who incidentally offered us out of hours appointments at no extra cost).Sorry, I would not recommend to due unreliability. Incidentally the Covid-19 instructions/guidelines on their website we also not adhered to.I am astonished at your response!You were not working on the Sunday evening when we called you but I have the manners and decency to not write publicly the reason why you could not attend.I actually recommended you to the client you've mentioned in your response but that has nothing to do with the work you carried out at our property as it was many days later?!I feel I have been fair in my review and not rude, but your "you seemed such a nice person" remark is extremely unprofessional in my opinion.No further correspondence is required with this matter, I have left a constructive review.Service: Water heater repair
October 2022 by Graham Hart
I have used this company many times over the last few years, I am very pleased with the work David does, and will use his services again when required.Services: Plumbing pipe repair
October 2021 by nic humphreys
Boiler RepairVery responsive, reliable and professional. Kept us informed at each stage of the process. Great work at a good price. Highly recommended, already have a provisional booking for next year's service.Service: Water heater repair
October 2020 by Greta Phillips Hemstock
Two plumbers turned up on different days..but no one came back to me with a quote..and they was very blunt on the point of rude..not impressed with their actions...Do not recommend this company...I have found someone else to do the job required..
October 2020 by ADRIAN EVANS
I don't normally do reviews but David gave me an exceptional professional service I thought I should share with anyone looking for a hearing engineer. David kept me updated to when he was going to be at my property and was very punctual, also the price that David charged was reasonable. Please make him your first call.
