March 2024 by King Jondalar
Great staff, great service... I recommend ?
March 2024 by Bradley Cross
Slightly disappointed, required 2 new tyres of which they ordered and fitted correctly hence the main of the job was done = 3 stars. Disappointing part turned up in the morning with zero parking available only to be shouted at by a neighbouring garage not to park where I did so went home as assumed no parking meant already a big queue. Then received a call saying my tyres are in of which I manually checked prior due to needing the car soon so no issues there, I explained the no parking situation and said I?d be in later of which the person on the phone said at the time I could?ve just parked anywhere and they ?Would?ve sorted me out? and had it done in ?30 minutes?. Afternoon comes and I get there at 3pm taking a break off work anticipating 30 minutes. With one parking space left I park up and arrive to a near full waiting room of which I didn?t read into as you never know how many staff they have. Those next to me in the waiting room went and then I got concerned when new people requiring the same job also came in and went. An hour gone I overhear they were understaffed and yet they hadn?t told a single person in the waiting room that this would affect wait times. An hour and a half gone and it seems finally they had noted my frustration and acknowledged I was next in the queue. Barely acknowledged when leaving that I was there for a 30 minute job when in fact I was there over 3 times what I should?ve been waiting for. But hey maybe that was on me for not being confrontational or giving them too much leeway because I certainly more than once got bumped down the queue. Doesn?t take 2 seconds to get off the phone, manage your queue or at least update someone waiting. Still tyres have been fitted fine although had my brake callipers cleaned there once and it still stuck on after so I?d personally limit to tyres only.
March 2024 by I J
Amazing garage, super friendly and doesn't charge an arm and a leg for any repair works.A good trustworthy local family run garage. Would always recommend 10/10
March 2024 by Helen Millard
Amazing garage superb service. Even gave us coffee whilst we waited and our two dogs treats! Very friendly and got the job done even though it was nearly closing time.Thank you - would highly recommend.
February 2024 by Su Graham
Guy wth beard put tyre on my suzuki £70 never discussed price wth me could hv had much cheaper tyre, won,t use again
February 2024 by Liberty Shaw
Could not Recommend them enough! Came out to me on such a Horrible day - Job was sorted within the morning, Lovely staff and a Great price.
February 2024 by Adam Dent
Helpful and good value. All very friendly (including the office dog).
February 2024 by Alan Aspray
Safety comes first here. Extremely helpful and knowledgeable team. Thank you.
January 2024 by Mark Beer, OBE
Excellent service - went the extra mile to get us back on the road.
December 2023 by David Woodhouse
Frankly outstanding.My 5 visits have opened my eyes to superlative service
December 2023 by Gareth Clapp
Fitted me in on a Saturday morning, for a small, but important job.This will be my regular garage in the future!
November 2023 by P White
I've been using this garage for around 12 years now, where the service has always been good. Now, there seems to be a complete collapse in customer service, safety and common sense. I'm scared of dogs and they now have a large dog running round off the lead in reception. I felt very uncomfortable and had to back round a table to block its approach. Also, do not expect customers to go and collect their vehicles in working spaces which are potentially not safe. They should be delivered back to a collection point.
November 2023 by Chris Barratt
Very helpful. Down in Sidmouth visiting my father in law and discovered a screw in one of our tyres. As it happened it was only a tack so no harm done however the service was impeccable; thank you.
October 2023 by Andrew Lees
So the gentleman who normally runs the shop was away today and it showed! Popped in for two front tyres during my lunch hour. Nothing was was said to me about how long it would take or that they are busy, nothing! So after my lunch hour was up and nobody had spoken to me I had to ask if it would be much longer? Not long now was the reply.After a two hour wait it was ready!! So having eaten no lunch, lost an hours pay there was not even an apology! Absolutely disgraceful. The business is clearly not run as it used to be which is sad to experience. So after 15 years of loyal support, myself, my family and friends will now be taking our business elsewhere!Two hours for two tyres! Unacceptable.
October 2023 by Joan Wheal
Had a nail in my tyre whilst here on holiday. On recommendation of very good AA guy phoned this garage. They said to come straight in. We got coffee while they repaired the tyre, all in under an hour. Absolutely fantastic. would use