January 2025 by Official HilidioMateus
They are racist and by far this pharmacy needs some new people in there, just because we not from this country they treat the people bad and think they always right, they refuse to sell contraceptive pills to my girlfriend and they start creating so many stories around it so I send one of my friend buy the same thing and they sold it.. For sure they voted yes for Brexit and they don't want us here in this country but we are peolple just like English people..
December 2024 by Pluck Yew
ANSWER THE PHONE- THREE HOURS CALLING!
Stroppy arrogant pharmacist, and I would assume that leading by example would be prudent?
Customers are warned by notices that staff deserve respect at all times. It would appear that customers (who in retrospect pay their wage) don?t get any, and are subject to mild abuse, there are other pharmacies that are available.
?If you have to be anything, be kind?
12/11/24
December 2024 by johanna ?Jo? perry
Staff r helpful and polite
October 2024 by Peter Neville
Horrible atmosphere.. why do they have to make people feel so small and uncomfortable with there rude comments and acting as if you aren't even there . Appalling
September 2024 by Debbie Scott
An absoloutly appalling pharmacy! I was left without vital long term medication for three days due to their lack of effort and disorganisation. Staff have a poor attitude and unwillingness to help. A complaint has been made through well customer services who were also in agreement that my situation shouldn?t have happened. I?ve now took my yearly prescription to a different well pharmacy in the city who were shocked when I explained all of the problems I had had and they dispensed my medication there and then without making me feel like an inconvenience. If you can avoid using this pharmacy, I would at all costs.
May 2024 by Sue Sharp
Only one member of staff smiles or greets you. General poor service - very often haven't got basic meds - very concerning if you need antibiotic quickly. Recently I was ill and practice sent prescription at 11.20. A friend went to collect it and was told they hadn't had it. She came back to me and I gave her screenshot with bar code. Surprise, surprise the assistant then checked the system (she hadn't bothered before) and they had received it but didn't have meds - it was Dioralyte and every chemist will stock this. Some of the staff need to go to Charm School. Lady with longish dark hair is lovely though
April 2024 by Chris Puttock
?ig step to get in but friendly place
April 2024 by John Fletcher
Gone to ask for a pharmacist consult twice in the last two years. Both times not actually seen anyone properly and been fobbed off, once was for my young lad.
The counter staff have always seemed nice enough however when doing normal pickups etc.
April 2024 by Adam Brimacombe
Always well organised, friendly staff
March 2023 by Jonimus Prime
Customer service in this place is pretty poor for the most part always feels like they're doing you a favour by merely serving you. The lady with long dark hair and glasses always seems nice to be fair tho
December 2022 by Emma Channing
Very helpful and staff friendly good service
November 2022 by Carol Honey
Staff lovely went for flu jab .no issues x
June 2022 by Paradox
Never have your prescriptions in even though your gp says it will be ready on the day and they are absolutely useless at answering the phone. I've needed an inhaler that is quite crucial for the last few days and they still haven't got it in. Never seen a pharmacy so useless.
June 2022 by Carol benwell
I have never met more miserable staff anywhere in Plymouth how do they still have a job you are are lucky if you get an acknowledgement from anyone when you enter unfriendly unhelpful just awful
November 2021 by Claire Bickell
Not very good and staff have not been helpful and have given the wrong information I have been waiting since last Wednesday for my prescription and keep getting told it will be ready tomorrow and yet I go up come back tomorrow this morning I went up twice as I was told to come back at 10.30 so I did to now be told to come back Friday I am in absolute agony I haven't slept because I'm in so much pain so very poor and absolute joke to call them selfs a pharmacy
