September 2023 by Gill Webb
All the staff at Vodafone Plymouth are exceptionally kind & helpful to my sister who has difficulties with technology.She feels able to ask them for help, which must drive them mad sometimes, but they all deserve a medal for the way they support someone with a disability. They are patient and supportive and are a credit to Vodafone . Thank you
July 2023 by GD Buller
As a long term customer I decided to speak to someone face to face. It paid off, I got a good deal with a full access prime extra thrown in...winner winner chicken dinner.
July 2023 by Karl Taylor (Tay Tay and beekey)
O thanks for credit SIM only to top my phone and walked a SIM with 23creidit nice customer service
July 2023 by rachael kyle
Fantastic phone coverage and amazing packagesVodafone every timeThank you guys good job !!!
June 2023 by Kevin Staden
Only popped in to change my payment date. Had to wait awhile but the guys kept me informed and when seen got the job done.
April 2023 by George Hubbard
Would recommend anyone to stay clear.After submitting a request to end my 1 month rolling contract, a month later I received a bill stating I needed to pay more money even through i had not used that phone sim for the past month.After showing them a text they sent me showing it had been received they said it had not been processed and that I would have to still pay the payment even through there was credit on my account and the credit could only be refunded to be after they had received the payment.They even threatened me with a money collection agency if I would not pay.I held Vodafone in good light up until this point but will never use them again and would recommend anyone else to stay clear.
March 2023 by Dean Marks
Fantastic shop. Best service I've had in a mobile store. Staff are absolutely brilliant, 5star!!?????
March 2023 by 3 Kings Adventures
Got a new phone recently. Mark has been selling me phones every 3 years for a long time. Very helpful happy guy.
March 2023 by James Watts
What an absolute asset Jo is to Vodafone Plymouth. Sorted several internal problems that had been compounded by incapable ?help desks? and ironically poor communications with one hand, whilst managing trainees and other customers on the shop floor with the other. Absolute star. Thank you Jo!
March 2023 by Michael Whitcher
Top class provider the in store staff are the very best of the besy
March 2023 by Alan Whale
Friendly Knowledgeable staff, my advisor went through a few different types of phone with me with the best price plan for I needed
January 2023 by Brandon
Visited the store recently to take out a new contract for my partner. Very happy with my experience despite having to wait a little while. The two girls working were really nice and one of them kindly informed us that there would be a bit of a wait as they where understaffed. Understandable as most of Plymouth seemed to be sick with the flu at this time, props to them for getting on with it as normal. The 20 minute(ish) wait gave us time to browse the selection of phones in the store and compare specs to see what the best option was. Eventually a young woman came to serve us and she was delightful. Very helpful, friendly and we had a nice chat and a laugh as we went through the setup process. She clearly explained the options we had on the phones we where interested in and then quickly processed a great deal for us on a new S22. Overall a lovely experience for something that is normally a bit of a drag, the staff in there were lovely and I would highly recommend!
January 2023 by Andy T
Considering the online Vodafone service is unhelpful , timewasting and poor this store is a breath of fresh air. Very friendly and helpful staff solved all the issues I had and gave great advice ?
December 2022 by Girish viswanathan
I had a great service from Vodafone Plymouth team today. Jo at the shop was very knowledgable and helped me with a great plan. Thank you and all the best guys?
October 2022 by Jack Thompson
Served by a lovely lady called Lila. Great sales woman, very talkative and friendly, had great knowledge of all different tariffs and explained how to keep my old number very well. Couldn?t fault 10/10