October 2023 by Craig Forster
Great store, clean and tidy, well mannered staff, more companies should learn from this store of The Body Shop on how theirs should also be run
June 2023 by James Cattell
Smelly lotions and creams great place to get small gifts
May 2023 by Lizziloo Rainbows
So I had a gift 4 all voucher and struggled to find anything I liked to spend it on. Knowing I needed moisturiser and the lemon ( which is being discontinued) was in a gift set of moisturiser hand sanitiser and a hand wash.The hand wash nozzle got stuck and I didnt realise at the time but it had snapped of. So the wash was not coming out of the nozzle .I thought maybe the nozzle was blocked up and tried rinsing it out.That didn't work either. Obviously as the screw top was snapped off before I could even use it..So asking a carer to take it back and explain my situation regarding the hand wash, he came back repeating the lady's words from the store on new George Street plymouth " she has snapped the nozzle and looks like it has been watered down!"She put a new nozzle on the faulty hand wash yet I was still left feeling like I had done something wrong..I won't be shopping here EVERRR AGAIN!!!Offered no help wotsoever simplyMade me feel like a criminal just by asking for help!!!! ??
May 2023 by Kirsty Stanbury
Such friendly customer service, great products & with the body shop card you get good discounts.
May 2023 by Lawrence Thacker
Got a very nice present for my mums birthday, Lea was especially helpful, very friendly.
April 2023 by April Benning
Wonderful shop. Helpful staff. Lots of colourful displays.
February 2023 by Elizabeth Bailey
Lovely stuff. No animal testing. Really nice products for yourself or gifts.
January 2023 by J W
Amazing job in arranging your shop floor.The products on sale are perfect for use and especially gifts.my whole experience in The body shop was great.I must add the staff are warm friendly and professional!I highly recommend this shop...
January 2023 by Dorothy Clarke
Great customer service by 2 members of staff.
September 2022 by Suzanne Dixon
Havnt been for a while, lots of nice things and lots of gift ideas already for Christmas.
February 2022 by Rose
I went here to get some advice on hair products and spoke to a lady named Charmaine who was amazingly helpful and made me feel very confident in the products I bought. So friendly and genuinely cared, thank you Charmaine and the body shop!
February 2022 by James Walker
Amazing job in arranging your shop floor.The products on sale are perfect for use and especially gifts.my whole experience in The body shop was great.I must add the staff are warm friendly and professional!I highly recommend this shop...
November 2021 by Sue Maitland
I ordered a gift for my daughters birthday on the 9/11/2021, her birthday was on the 18/11/2021. Five days max for delivery and an email saying it is on its way, time to get excited. I contacted them and it isn't on its way, at all. In fact it hasn't left yet. I then was told that I would have to wait for five days while they found out the reason for this, whether it was the warehouse or the delivery company's fault. All I and they know is that it is NOT MY FAULT. It is now too late for her birthday and I still haven't heard from them. I trusted Body Shop to do the right thing and honour my order as they are happy to take your money. Sadly I will not use the online ever again and at the moment, I don't want to even go in store as they have made me feel so undervalued as a customer. Hope anyone who orders from them has better luck than me and how will the company cope with black Friday and Christmas? Goodness knows.
January 2021 by Allen Walters
Excellent service and helpful staff, great choice of quality products, love the hand soaps with Strawberry my favourite.
January 2021 by Tony reynolds
Smells nice. Lots of choice. Nice friendly staff
