August 2021 by Faraday Fearnside
The staff at the Superdry Store in Plymouth are really lovely. I always have a really good experience when I go in - they are friendly and always helpful and take time to talk to you. I buy a lot of Superdry clothing because of the quality and feel, I shop online quite a lot, but return items in store. I have some health difficulties and have a sensory issue to noise which can make it difficult with background music. So I tend to shop when it is quieter in the shopping mall. When I returned an item yesterday the young lady who served me remembered who I was and turned the music down for me whilst she served me.... I was blown away by this, and so very grateful. She deserves a medal. It is not often that you come across a staff member who will remember and take this kind of initiative, without being asked, she is an asset to the store. I have no idea of her name but she was working on Wednesday 7th at about 5pm on the ground floor. Staff like this young lady are valuable to a store as they are promoting inclusivity which at the moment is very precious as there is a lot of exclusivity from large chains, due to the restrictions in place. The store is welcoming and friendly so thank you for being a big chain who are inclusive in this way! xxx
July 2021 by Dawn Padley
Always a lovely friendly service
June 2021 by Samantha Bane
Took my dad into town for the first time in three years. Bought a shirt from Superdry and when returning home it was too small. Took the shirt back in 2 days later, with tags still attached, receipt, no faults at all.\\nI was told I was unable to return it because it felt different and smelt of washing powder.\\nMy dads a double leg amputee, in a wheelchair, missing most of his finger. Couldn?t have washed it even if he?d tried.\\nWhen telling both the lady behind the counter and the manager that the shirt had only been tried on and returned straight to store, I was told that it was unsalable and wouldn?t even be able to exchange it.\\nWhen asked how I?d wash it with the tags still attached and in perfect condition I was told they could be removed and put back on. I asked her to demonstrate this and was told they would not do that. When I got home I tried to remove a tag from another product I?d purchased from them. It was impossible.\\nManager was rude, not helpful and I got nothing but grief.\\nWill not be going back.
October 2020 by julie johns
Great staff and bargain sale purchases. Large store with good choice.
October 2020 by Joe Blogs
Awesome store. Awesome staff.
October 2020 by Liz Morris
50% sale on selected items and we both found one, we are not usually that lucky but today we were, well done Superdry.
October 2020 by John Lucas
It's has top quality of clothing and accessories
August 2019 by Steven Wrennall
Wifes second home.. great style and good mix for every one
August 2019 by Ian Broad
Excellent customer service as always and affordable in the sale..
August 2019 by David Bazley
Good selection of clothes and shoes at reasonable prices
August 2019 by Iain Bryans
Great place great staff and great price
June 2019 by Andy Thorne
A beautiful shop with beautiful clothing.. A bit pricey for me though
April 2019 by John Mann
Friendly staff and spacious store but lack of changing room an issue.
March 2019 by Adrian Stanciu
Who doesn't love their clothes, right?! I mean if you're looking for quality, combined with style and a decent price range this is definitely the place. I suggest you give it a go and you can thank me later.
March 2019 by Justin Clarke
Good clothing shop, done their stocktakes several times, lots of nice clothes on offer here
