September 2019 by Smerna
I'm not impressed. Poor labels on sofas giving misleading information. I won't be returning.
September 2019 by Noreen Martin
good staff but bought something different
July 2019 by Ali
**** avoid getting them do the flooring for you****
June 2019 by Vicki Kennedy
Service in store was great and not pushy (which would put me off). I went back several times, borrowing various samples and the team were very accommodating. The carpet fitters were pleasant and efficient.
May 2019 by Marion Moxhay
Salesman was great, really friendly and no hard sell. Two seater and single chair electric recliners.
April 2019 by Beth Lunn
Great experience in this Plymouth store! I was very undecided aand spent over an hour in the shop. Jay was very patient and helpful when it came to choosing colours, fabrics and payment. He went through many options and price differences so I could see clearly how the price was calculated. Can't wait for them to arrive!!
April 2019 by Susan Davis
I trusted them and they have upset an elderly pensioner who is now left with not fit for purpose sofa and chair. I canâ??t even sit on it and Iâ??ve been back to the shop 6 times but they donâ??t care. I have only had them 5 weeks. SCS is not even a member of the Furniture Ombudsman! This means you have zero protection when you get a faulty suite. â??Membership of The Ombudsman demonstrates a clear commitment to customer care and satisfaction.â?
April 2019 by Stephen pengelly
The salesman was very professional and explained everything in full with no hidden costs. I would certainly use them again for any future purchases.
April 2019 by Kate Wallace
Travelled from Exeter to view a sofa sold here today. It's not at all often I say this, but I actually enjoyed spending money here ð??¯ Why? Because of the staff. Over the last week I've been to oak furniture land, DFS & sofology with the intention of buying a sofa and came away feeling at the very least, deflated. Today was a completely different scenario. Jay, the salesman I dealt with, was fab, as was his colleague from Yorkshire. We bantered to and fro and this made parting with money much easier to accept As for the product, well, until it arrives I'll reserve judgment, but I'm not at all worried. I'm sure it will be fab!!
March 2019 by Wendy Bowden
Pendle suite the most uncomfortable ever. Abrasive fabric with nasty filling that has left me with a bad back
September 2018 by Amber Richards
If I could give this company NO STARS I WOULD
It's been discussing the way they have handled our sofa being worng and parts not fitting we are now on week 14 of the wrong sofa with cushions that don't fit
So the next step HAS BEEN TAKEN
August 2018 by Mark Kerridge
I was very impressed with the level of service. well done to the team at the Plymouth store.
August 2018 by Lynne Ryland
The staff were all extremely knowledgeable, enthusiastic and friendly. The lady who served me gave me aftercare tips I had never heard of before. I'm extremely glad I visited the store, will shop there again and would encourage anyone looking for new furniture to visit there.
May 2018 by Ryan Plays
We bought a sofa from a sales person named Scott in the Plymouth store. Didnâ??t feel pressured or anything and he didnâ??t follow us around the store either like other certain sofa shops do! No hard sell. He gave us all the info we needed then we came back to him and bought the sofa the next day. Very polite & friendly. Thank you
May 2018 by Paula Templeman
I went to look....brought a lovely sofa and a nest of tables. I didn't feel like I had to buy. I was helped and given advice from Ray and it was a complete pleasure to shop in the store. I will definitely recommend and will be using the store in future for all my furniture.