October 2023 by Robin Tierney
Couldn't be less helpful if they tried. Apparently they have "no control" over the actions of the ATM actually in a hole in the exterior of their own building as it said I had received 2 x withdrawals and only 1 was dispensed. No offers of who I could speak to, offers of assistance just basically "Nothing to do with us, unlucky". So glad I no longer bank with them. Absolute garbage.
February 2023 by Katherine McKinnon
I've had teeth pulled out quicker than trying to get through to someone at Santander!!!
December 2022 by Allen Walters
Excellent service and helpful staff, great choice of quality banking services.
November 2022 by David Rose
Went in to the branch today to make a CHAPS payment.Colin saved us money and was very polite and professional
July 2022 by Dominic Healy
Thank you to the staff member who dealt with us this morning. Very helpful, polite, and professional. Sorry we didn't ask your name but you thoroughly dessevred the salute my father in law gave you.
June 2022 by Linda Hillman
Can I just say a huge thank you to Colin in the plympton branch. He was so helpful and it was lovely to have old fashion service which you don't get nowadays. Colin was patient and so kind I can't praise him enough.
November 2021 by PaulB-3340
I attended this branch on Saturday. I was greeted by a lady at the door. Advised her I wanted to pay in coins. She asked me to wait in the queue. Having waited for about 8 minutes, I was met by the teller. She would not accept more than 5 bags of coins and told me to go to the Post Office! It is a bank- not dealing with money! And telling me to go elsewhere. I would not have been so annoyed but I had waited un-necessarily in the queue (even though the 1st lady knew my reason for visit) and the teller was unpleasant and not apologetic! What is the purpose of a bank that cannot deal with money! Also, there were waist height partitions at another area. However, I could hear all the person?s details.
July 2021 by Karen Yeoman
I work from 9am to 5pm so how am I supposed to make a cash deposit?? Opening times are different on three different sites on google. They need to be updated.
July 2021 by Elliott
Great and efficient service. Staff were very helpful and kind, especially the lady at the door. Will be returning to this shop in the future ?