November 2023 by Graham Hatch
Friendly and helpful staff. Excellent stock of HiFi/Televisions. Highly recommended
November 2023 by Allen Walters
I knew exactly what I want, a new TV LG42 OLED42C24LA, no fuss just check the box and pay for the TV. The sales woman who seemed to be very new, was instructed on how to process the sale. No extra sales chat, asking if I wanted a sound bar with it, which I was thinking about, but no just a straight forward sales.
October 2023 by Jem Jennings
Very helpful staff. Got a bargin & great after service, would definitely use again.
September 2023 by Toni Sutton
Jay was very helpful with my purchase of hifi speaker cable and banana plugs. He even fitted the plugs to the cable for me. Above and beyond! We've just moved to the area and will definitely be back when we have more hifi wants. Thank you ?
September 2023 by James Day
Friendly & helpful service when I phoned this shop to place an order using their Price Beat guarantee for collection the next day. No hassles at all, just took telling them the cheaper site to get a lower price than that other place offered.
August 2023 by Ryan Noble
Popped in today, first time in a while, received friendly, knowledgeable service, left with great product.
July 2023 by stephen Vitali
I've used Richer Sounds for my TV and entertainment requirements for the last 5 years buying a number of TV's and complete home sound equipment. They provide excellent friendly advice and complete service from infrastructure design and install to final fitment and set up.We had spent heavily with them in the past but loyalty does reward and with a recent warranty issue on a 5 year old TV they really did work hard to find the right replacement.Their recent service went above and beyond what was contracted in the warranty and this has been much appreciated. Thank you RS team.
May 2023 by Bjorn Gold
Didn't actually buy anything, but these guys were super helpful and kind when I needed to find somewhere close to my hotel to park my disabled clients car while the Plymouth marathon was going on. They let me park the car in their private space overnight so I could access it during the marathon while all other places were inaccessible.Good guys. Thanks.
May 2023 by C W
Wonderful customer service straight forward no bias no pressure such a change of attitude compared to other such retailers, competition take notes these guys can show you the way forward of how to look after your customers
May 2023 by Michael Garnett
Richer sounds if you like your tec via TVs stereos and and all the stuff for good sounds then this is the place for you and brilliant service please try it yourself thank you.
April 2023 by Emma Chudley
Very friendly and knowledgeable staff. Lovely chap served us, not pushy at all. We have bought from here before and nothing is too much trouble, highly recommend going to these guys for your tech.
April 2023 by Ryan Drew
Excellent customer service as per usual at RS. Special mention to the manager Bradley, very helpful and honest.
March 2023 by Boris Brown
It's great having an experienced music store. I ordered some Sennheiser headphones that I collected from here fast and efficient.
February 2023 by James Mitchell
Not a very welcoming store, waited patiently to be served, then heard a staff member refer to me quite rudely, doesn't hold allot of stock so quite a hit and miss store.
January 2023 by George Totorean
Have been pleasantly surprised by the helpfulness and friendliness of the staff at the store. Have been a loyal customer for a few years now, never disappointed. Got the new oled TV ready for the fireworks this evening!
