February 2024 by Jess Norfolk
Arrived quick and hot when it arrived. However they forgot to add my 2 additional extra special sauce.
February 2024 by Andrew Leslie
Places an order, its shown as out the over 40 mins ago, just called to see what is going on as over an hour has passed, been told at least another hour and half for delivery. The worst experience. Do not touch
February 2024 by Joshua Gill
Easily the worst Papa John?s branch I?ve ever encountered. Took 2 hours to get our Pizzas, which is shocking considering it?s a 5 minute drive away - why charge for delivery or even offer it if you can?t deliver a pizza? I called up and the girl on the phone lacked the initiative to fain any level of customer service - Pizzas arrived in the dual state of being both burned and stone cold, as well as being frugally topped. I order Papa John?s once a month, but when doing so from this particular branch always have to call after an hour and find out where our food is. At least we?re all lucky enough to be in a position to order pizza, given the state of everything, but don?t waste time doing so from this branch of Papa John?s :(
February 2024 by Phil Turner (The Big Fil)
I had a bad experience from here 6 months ago and swore I'd never order again.But I did and it's still terrible.I even ordered in advance hoping that it would arrive on time.It was still 30mins late, cold and rubbery.The staff or manager here obviously don't give an F about their jobs.Don't even bother ordering from here.
January 2024 by esiuol360girl19
Great pizza, and it's even cheaper if you pick it up. The staff were friendly and funny. The customer size of things is quite small and there isn't anywhere to sit so just bear in mind if you have trouble standing or are in a wheelchair.Parking: Parking is hit or miss on weekends and busy periods it's harder to find parking.Wheelchair accessibility: The foyer is small, I'm not 100% sure on disabled access so might be best to ring the store and ask as there is a step to get in.
January 2024 by Erin Berry
Abysmal service. Ordered at around 7pm, no pizza until almost midnight. The app said our order had been delivered but nothing, so we called up - after several calls they actually answered but hung up right away and then each call after that didn't go through at all. Don't bother ordering from here.
December 2023 by steve fry
Everytime we order we are missing bits we paid for extra garlic dip and a coke to be told they had sold out and would give us the items next time we order. This never happened so now I won't use this joke of a company again. Is a shame as normally the food is great this time it was cold and half missing won't bother
December 2023 by Mike Cole
Papa John's used to be so good. Have a little chilli pepper in the box. Previous order was 2 hours late / cold. But i thought we'd give the benefit of doubt and ordered again. Turned up hour and a half late, 1 hour after the app said it was leaving the store and just off being cold. You can see why this store keeps closing.
December 2023 by Nino Stark
I think I've just been robbed.I've ordered on the app, and was eagerly watching the updates, a little over half an hour ago it was marked as delivered.I'm still waiting. With a standard cliché response from the phone saying "someone left 5/10 minutes ago with the order"....The order which was marked as delivered over 40 minutes ago.....
November 2023 by Bernice E
Absolutely terrible, WISH ID CHECKED ALL THESE REVIEWS FIRST!! waited 2.5 hours for a stone cold order and missing a large pizza! £67 order as was for a group of us! Total rip off merchants. Asked for a refund, and I'd better way get it!! Blamed lack of drivers, sounds like they need staff training to me too! First order from papa johns, will be my last too!! AVOID LIKE THE PLAGUE
November 2023 by Danielle F
Been waiting nearly 2 hours now and it?s still not here. I called awhile ago and they said it was just out the oven 30 mins later and I still don?t have it. I live about a 25 min walk away
November 2023 by Natasha Kendall
Placed order at 18:30, tried to phone at 20:00 to see where it was, no answer, kept trying to call never answered. I never received any of my meal!!!! £25 lighter and they can?t be bothered to answer the phone. Disgusting service!!!
November 2023 by Whambamrabbitman
Placed an order at 8pm, gone midnight still no food. Tracker said it had been out for delivery since 11. Tried phoning several times and no one picked up. Trying to get a refund now.
November 2023 by Ben Marsden
After an hour and half of waiting with no update on the app we tried to ring the store constantly for 20 minutes and got no answer. We gave up requested a refund and ordered from somewhere else. After nearly 3 hours the pizza turned up, cold and the order was wrong.
November 2023 by Chris Corbett
I WILL NEVER ORDER PAPA JOHNS AGAIN!!! I made an online order @1923 this evening it is now 2330 and still nothing, I have called the store over 100 times and the one time they answered they instantly hung up, Papa Johns you should be embarrassed that this happened!!