February 2024 by a TAW
The worst quality , and even worse the people working there , they push you to buy
February 2024 by Phil Green
Great service
November 2023 by Neill Mitchell
Fantastic stylist helping me design a made to measure work suit.
August 2023 by James D
A young gentlemen upstairs on Saturday afternoon was attentive, knowledgeable, and helpful in advising me of their range and availability. Although I didnt purchase on that day I was pleased with the customer service received, which far exceeded that of some other establishments I visited that day.
July 2023 by Chibuike Umeaghadi
I visited the shop at Plymouth today, intending to do some window shopping, but the exceptional politeness and professionalism of the staff led me to make an unplanned purchase? set of suits. The staff greeted me warmly and made me feel welcome from the moment I entered. They were knowledgeable about the products and provided valuable guidance without pressuring me. The suits were reasonably priced and of excellent quality. The store was well-maintained, creating a pleasant atmosphere for shopping. Overall, I had an extraordinary experience and highly recommend this shop for anyone seeking high-quality suits and exceptional customer service.
July 2023 by Kaye Colyer
Large selection of suits, ties, shirts and ties. Very polite and knowledgeable staff. Clean and tidy. Great experience.
June 2023 by Amanda Drakeley
The staff were so helpful when trying to get a suit to fit our tall skinny son. The lady we saw really went above and beyond to help us. We bought a gorgeous suit which looks amazing. The quality of the suit is obviously from just a glance. Very good experience. .
April 2023 by Ellie Cooper
Our experience todayat Plymouth Moss Bros couldn?t have been better. Buying a Grooms suit we were pretty clueless and needed guidance. Sally was so knowledgable and helpful, gave different options and suggestions - lots of tips that we would never have thought of. All of the other staff were polite and friendly too. Definitely recommend!
February 2023 by Robert Smith
TOTALLY brillian customer service when hiring twice. Elliot & Sally would be a credit to any business, polite, helpful, understanding witha great sense of humour. Same not more choice in my (elephant) size
February 2023 by Lyndon Paget
I went in for a suit fitting for my daughters Wedding, the staff were very helpful and knowledgable. The store is still laid out, light and warm on a chilly afternoon.
January 2023 by Robert Humphries
Went in on Monday to buy a suit for an upcoming wedding, I never wear suits so was unsure of size or style, the guy who served us was brilliant, very patient and helpful, not having the waistcoat in stock he checked and was able to order it online and Thursday had the whole suit delivered at home. Well pleased with quality suit at great price and fantastic service. Thanks
January 2023 by Marc Hulin
Visited today to buy some new work suits and shirts. Staff were too busy playing on their phones and didn't engage even though I was trying to engage and looking to buy. Walked out and went to suit's direct where I got the service and help I would expect. #lostsales
December 2022 by Father Paul Andrew
Excellent service. Item required was not in stock, but delivered to home 2 days later. Very pleasant, helpful staff.
October 2022 by sarah draco
Visited on the morning of Sunday September 18th 2022, needed a suit for my adult son. A lady came over and asked if we needed help, which we really did, we had no idea how to buy a good quality suit. She measured him and asked what he wanted and why (what was the event) we talked colours and she explained what was in at the moment and what is timeless, she asked what he liked and why and what he didn?t. Then she showed us to a selection asked his opinion then we went upstairs and she just pulled out suits that were perfect, she gave him a jacket to try on that looked like he borrowed it from someone in error, she went off and came back with a suit and it was perfect, colour, style, fit, perfect, then shirts, she found exactly what he wanted. This lady, whose name I didn't get unfortunately was an absolute star, legend and magician. she listened and found what we needed even if we didn't release what we needed, she really knew what she was talking about.There was no hard sell, no pressure, she just helped, and she really did. The suit looks, fits and makes him feel amazing, yes it wasn?t cheap we paid £408 for a suit, two shirts, tie and belt, and yes we paid £5 for a suit bag, but she bagged it all up for us as the event was not local and she assured him on arrival just open it up and let it hang for a while and it would be all good to go, which it was.If you are looking for a good quality, decent suit this is the place to go, and if you are lucky enough to get the lady who helped us you will be impressed.In this instance you really do get what you pay for, of course you can grab an off the rack suit from a supermarket for less money, but if like us you didn?t really know what you wanted and what works this is the place to go, the staff are amazing the shop has a lot of stock you wouldn?t believe suits come in this many colours, I am sure if we gave her a budget she would have worked to it for us , as I said there was no hard sell.Couldn?t be happy and my son felt great for the event, would really recommend this shop and its team. Huge thank you for all her help, ( I wish I had got her name)
September 2022 by Matthew Balsdon
Purchased a 3 piece suit, shirt tie and pocket square. Felt a bit overpriced for what I got. They did tailor the sleeve length of the suit Jacket for me which was useful. Spent quite a lot of money on the suit, didn?t come with a suit bag and when I asked was told I would have to pay extra for the suit bag. Given the amount I spent would have expected the bag to be included.
