March 2024 by graham symons
We found Michael to be very professional polite and helpfull and we are very pleased with the property he showed us, we will recommend martin and co to all our friends
March 2024 by marian james
My grandson and I went to view a studio flat for him in Marlborough Street, Plymouth. We were met by a most pleasant young man called Michael Cowell who made sure I was carefully helped up the stairs. Once inside the flat all details regarding the rental were carefully explained and Michael very competently answered the questions asked. All in all a very satisfactory experience. Thank you Michael.
March 2024 by Matt M
Not usually one to leave bad reviews, however my experience with this agent has left me very disappointed.I left a rented property 26/01 and only received my deposit back today (22/03) 8 weeks later. Communication from the agents and landlord was terrible. I would only receive updates when I chased on email/phone and no one else was willing to help in the absence of the agent we had. Never once did i get an update without chasing.I received an end of tenancy assessment dated 29/01 which wasn?t sent to me until 22/02. This advised all areas were in good condition and clean. However on 11/03, I was told that the report was wrong and I will be charged for a clean! The new tenants had been in the property for a month by this point!I was given false promise after false promise of when it would be resolved. I was told the following at least 4 times ?I?m chasing the landlord, this will be resolved today, I?ll update you later?. This never happened once.I received my deposit back on the day that I would?ve been able to file a complaint via ombudsman which seems a funny coincidence.I will definitely avoid using the services of agency in future.
March 2024 by Lilly Malham
Michael was really helpful and informative, we were approved the next day after applying for a property. Martin & Co. have been in contact throughout the process and keep us informed.
March 2024 by Chinazam Onyendi
It has been an amazing experience renting an apartment with your agency. I specially thank Abigail Lamerton who readily answered all my queries and made my stay stress free. I highly recommend Martin and Co anytime and anyday ?
March 2024 by Jasmine Rohde
Great viewing, very helpful
March 2024 by Rory Mcguire
Our agent showing us around the property was very happy and a pleasure to speak to. She was informative and made us feel welcome.
March 2024 by lucy hubbard
Louise has been a great help in finding and securing a property in Plymouth. We are new to the area and she pent some time offering recommendations to see and do around the city and surrounding area which we really appreciated!
March 2024 by Pete O'Connor
Great service from Abbie Allan-May in the Plymouth branch. Would recommend.
March 2024 by Dan Farley
James was brilliant from Start to finish helping us . good communication , easy to talk with and very helpful with any questions we had . A credit to Martin and co . Thank you so much
March 2024 by Mark Cheesman
We knew we would need to act super fast in order to gain a successful application and Martin & Co in Plymouth matched our speed at every step of the way, could not recommend enough, THANK YOU!
March 2024 by Alice W
Great service and smooth process. Using Martin & Co Plymouth to let out my flat for the first time as I've had to move away.Chris and the team have been great, especially fielding my many questions about the process. Louise came round to survey and photograph the property, lovely and bubbly, she really put me at ease about letting out my place after I've spent so long renovating it as my own home. A really personal feeling to their work. Looking forward to continuing to work with them going forward ??
March 2024 by Ingrida
We bought our first property and really happy with all the help, thank you Charlotte for arranging all the viewings and support during this process.
March 2024 by Nandita Jana
I was really impressed with Mike, he was really nice and honest.
March 2024 by Richard Taylor
So very grateful to Louise for the care she gave to finding us suitable tenants. We have experienced other agencies who appear to just want to get properties off their books as fast as possible and to add to their statistics for that month but for tenant find only Louise has really listened to our worries and gone the extra mile to check out every applicant to ensure that our requirements have been met.
