August 2025 by Martin Hippers
In here today son in for appointment.
Got my tasty fix of biccies etc.
Staff amazing.
June 2025 by Jeff Looby
Dire, that's how we'd describe the store. We called in whilst in the area on holiday long queues at check out only one open, they
(Store management) don't monitor the situation. Moved over to self service which is another silly idea supermarkets have got under their bonnets, we don't know how this works.
Eventually found an employee who could assist. When I complained about lack of manned checkouts got the usual 'brainwashed' nonsense 'Our customers like self service'
Load of codswallop clearly this person wasn't aware that many supermarkets are reviewing self service and manned checkouts.
We don't use supermarkets that promote self service.
For my wife and I it's a regressive step and purely a mechanism to reduce costs and reduce cost whilst 'waving' the flag of customer choice.
April 2025 by David Saunders
Handy and so clean with superb food for hospital staff and patients
April 2025 by Annabelle Waterhouse
I was in here this morning with my little girl. I was at the checkout and my little girl made it clear she needed the toilet (she?s 2.5 so when she needs to go she needs to go) the lady on the self service double checked with her colleagues if it was okay to let her go to the staff toilet. This worker was so kind and a credit to the store. I know it?s a one off but I really appreciate this as a parent to a young girl! Thank you so much again, it really meant a lot ?
March 2025 by Vasco Botelho
Staff are very friendly and helpful and the space is very clean and tidy. No queues at the tills or at the self service.
However, there is a problem. If you need to go to a Toilet, there isn't one. You have to go to Aldi next door or to The Range across the road. It's sad to see a space this big without something basic in terms of Client Satisfaction/Support. Is it because they don't care?
February 2025 by john flippance
The Muzak is so loud and annoying it completely puts me off shopping there.
January 2025 by D BOY
We've used the foodhall a number of times and think it's great, however on doing self scan at the weekend there was a till issue, the young man came over cleared the fault and then brightly said your Lucky! No need for a scan check!.
He walked away to quickly for me to tell him, if he wants us to do the job for them then trust the people that opt for self scan.
Think he might be shocked if I get stopped for a check as I be telling him to put the lot back and I go to waitrose.
December 2024 by Anne Shaw
Appalling road signs and parking.
December 2024 by Tony
Certainly up to standard, really worth more visits.
November 2024 by Dave
Good points: Staff are polite and helpful. Food and drinks taste good. Self service works well. Premises are kept clean and tidy.
Bad points: Food and drinks are very expensive (I know this is more than just food, apparently, but it's not that much more M&S.) Stock runs low on particular items quite often and this doesn't appear to be getting fixed anytime soon.
May 2024 by John Parsons
First time in the food hall at derriford. Brilliant service. Very helpful staff.
Lady opened till for me as she could see I wasn?t good with the self service till thingy.
Very happy with my experience. Hopefully the food will be as good.
January 2024 by Mandy Tout
Excellent little shop, friendly and helpful staff
January 2024 by John S
I?ve been there quite a few times whilst visiting friends and family (there is no other option in the hospital unless you want to visit Warrens downstairs). The staff there are helpful and friendly, except (what I assume to be) the manager, she is so rude to her staff and to customers which is very off-putting. The food is average, probably slightly less than average if I?m being 100% honest (congealed baked beans, floppy toast, hard potatoes and margarine as far as the eye can see). The real issue for me is how filthy it is. It is literally never clean, any time I?m in there whether it?s late in the day or early in the morning. There is always food all over the floor, food crusted onto the table tops, crumbs and smears of (?) something all over the place. I?ve been there at opening before when I was with my mum while she was sick and it was STILL dirty! If they read these and take anything from this review, it?s got to be the cleanliness it really is disgusting?
August 2023 by Vicenta Macdonald
Should be ashamed of yourself m&s. Your prices at this store are disgusting..talk about rip off ur doctors an nurses
January 2023 by Dean Whitford
complained to Head office of the poor quality of a chicken tikka masala I purchased, even supplied bar code number of product.
No reply as yet!!.
I await in anticipation!!!!!.
