October 2023 by Graham Slater
How in the world did we get to a place where a proper bank won't exchange bank notes for coins?I'm visiting Plymouth, my birthplace, and found that the parking meters near my rental accommodation only take coins. All I wanted was to hand over a £20 note and receive coins back. But no. "We can't do that. We'd need your bank account information."Full marks for "jobs worth" following of silly policies. Abysmal marks for courtesy, kind service, and common sense.
June 2023 by Tracy Patrick
My family have been with this Plymstock branch for many years my dad used to provide business for this bank. But when my 85 year old mum visited a few months ago she was treated appallingly. She wanted to transfer money to a savings account with another institution, with the help of her Financial Advisor. My father had only recently passed and my mum has always been worried when dealing with money. But the Financial Advisor gave her instructions and his contact number. She was left to stand in the Bank for nearly 3 hours. She phoned me in tears as I have POA but they refused to speak to me even though my mum was in the bank and gave her permission. They were rude and unsympathetic with my mums situation. They did not allow her to transfer the money out and she left the bank distraught at her treatment. I later transferred it online something I should have done in the first place if I?d know how badly she would be treated . I wrote a letter of complaint but my mum or myself have had no apology..,
June 2023 by Simone Friend
Staying open later just one day a week would make a huge difference to customers. Shutting it 3 is silly.
June 2023 by D Phillips
Lovely staff but useless opening hours where they shut at 15:00. No longer able to go if your a daytime worker. May switch to another bank and get rewarded for it.
June 2023 by Karen Trundle
Could you please tell me why you shut soooooo early, 3pm is abit ridiculous,
April 2023 by Jayne Wheeler
Very friendly staff
November 2022 by I Am
Brilliant service, on your money...
August 2022 by Jo Kenny
One of the few branches left. I hope they don't close this one.
June 2022 by Neti Neti
Brilliant service, on your money...
June 2022 by Tat Tvam Asi
Brilliant service, on your money...
July 2021 by Jordan Cormack
popped in to deposit some cash in the self service machine but it jammed, all the staff were brilliant and very helpful, got the note out and deposited it for me.thank you
March 2018 by david duggan
so slow more interested passing time of day instead of doing job
January 2017 by Nick Sayer
Excellent
September 2015 by gary carder
clicked on the lloyds opening hours google page ..to save a wasted trip to the plymstock branch as it was 4.40pm.. 9.00am..to 7.00pm on a thursday... great.. take a trip down ... hmmmn closed 4.30pm .. Sometimes you just wonder.. . what is the point.
