January 2024 by Amanda Parry
Gareth came around our house today to measure for a carpet quotation, lovely polite young man , very professional did not take long , answered all our questions , very happy customer would recommend
December 2023 by Greg Curno
Susanna was an excellent sales person who answered all of our questions and gave excellent advice to meet our needs
December 2023 by Pete Fowler
Mathew at CarpetRight Plymouth assisted us with our carpet order. He was very polite, customer focused, knowledgeable and very helpful.
December 2023 by Michelle Stephens
Mathew was very polite, helpful and professional. A pleasure to do business with.
December 2023 by Dawn Young
The window drew me in with the 50% off banner ! On entering I was greeted by a lovely lady who dealt with my needs in a very friendly although professional manner. The service she provided was exceptional which you don?t get very often.And then the measuring - where we met Gareth. Again very professional but also very friendly. A call to introduce himself prior to the visit and a friendly smile on arrival. Measured, ordered carpet, gave me a date and helped me to pay - that?s it all done - I cannot believe the service provided by both members of your team.Well done Carpetright.A very satisfied customerDawn
December 2023 by Avril Reid
Friendly, efficient service given by Suzanna. Greeted on arrival..no pressure sales..but helpful when needed. Sale dealt with quickly and with no fuss.. Thank you.
November 2023 by Jacek Zagromski
Bad experience dealing with Carpet right Plymouth. Visited store on Saturday and asked for a quote for a new carpet. The store member could not find our details and promised to give us a call same day. No call.Called store on Tuesday and asked for a valuation - home visit and again I was promised a call back.... guess what....no call back.Called on Wednesday to explain how disappointed I am with their service and felt ignored.Don't even deserve 1 star...time wasted.Happy to go elsewhere.
November 2023 by Flufflepuff93 !!
Got a great carpet at a great price, plus a very cheap off cut
November 2023 by J Kermit
After our poor experience of being overcharged for bathroom Lino nearly 2 yrs ago, we thought we?d purchase carpet. We we?re told the 25% off included the end of roll carpets providing we also bought underlay. Although when paying the assistant first took the discount off the underlay, which we questioned as were loosing out, so he altered this. Then charged for the same size underlay as the carpet, we had to remind him the room was a lot smaller than the ?end of roll carpet? therefore didn?t need that much underlay, so he reduced the size & cost. We asked for a Fitter, but was not informed Carpetright was charging £12.16 to arrange this, neither were we informed they charge £39 for a ?making it easy package? in other words ?delivery? although told us there wasn?t a delivery charge. The carpet gripper was nearly 4 times the price than in diy shops. Overall the cost was expensive so we cancelled the order & just purchased the carpet arranging our own Fitter saving nearly £100. As usual I will still remember the shop name as CARPETWRONGX
October 2023 by Kevin Robinson
Chris visited us today to carry out an estimate to allow LVT to be fittedHe was very professional and had a wealth of experience to offer great adviceHighly recommend
September 2023 by Gucci Nan
Chris from carpet right called today to measure and price for a new bedroom carpet.We?ve used him previously, he is a great guy, very professional and polite. He is very knowledgable on his products and explains everything really well.Would definitely recommend Chris and Carpetright.
September 2023 by Michael
Chris Baskerville carried out a survey at our property today Tuesday 12th September.Chris phoned before arriving to let us know he was on his way. Chris was very professional at his job and found him well mannered and pleasant to talk to, explaining the ordering and fit procedure in full .10/10Mike & HazelPlymouth
September 2023 by Daniel French
Matt was very helpful and easy to get on with. What I thought was going to be complex ended up being straight forward.
September 2023 by michelle westcott
A gentleman called Daryl dealt with my query quickly and professionally explained everything ,at marsh Mills Plymouth Devon
September 2023 by Alison Cottier
Susanna was lovely and friendly but very professional too, she was so helpful in making sure I picked the correct carpets and delighted that they can be fitted so soon too?