December 2023 by Mike Baker
We had a problem accessing email on our MacBook. We took it into Switch with no appointment and they fixed it straight away in about 10 minutes. Very pleased with their excellent service.
October 2023 by Gill Baker
Great support.I am useless with technology. Whenever I am stuck, eg adding a signature to an important document, or transferring data onto a new device, James is incredibly helpful.
October 2023 by Jon Passmroe
Couldn't be more happy with Switch. Solved our hard drive emergency quickly and without any fuss. Would definitely recommend ?
September 2023 by Sylvie Crosby
Due to no fault of my own, I had a computer problem that I didn't know how to fix and was advised to phone Switch Computer Support for help and advice, which I did today. I explained that I am in my eighties and have no idea of what I am doing. I cannot speak highly enough of the telephone service that I was given - time and advice, served with plenty of patience as well as talking me through some very basic things that I hadn't realized. Thank you James and should I need help in the future, I will not hesitate to contact Switch Computer Support.Very many thanks indeed.
September 2023 by Joanne Brandon
My 2nd experience of using Switch and once again I have been impressed with their service. Sought advice for replaing my all in one PC and they did this professionally and supported me in the process after explaining our business needs. Personable, friendly and professional. James was outstanding in his service in the transition from old to new and went out of his way to ensure that everything was set up and running as it should be. Great sense of humour and focus on the customers needs, highly recommend, will always use this one to one service in the future now, if you are unsure of the 'tech' world, you will be in capable hands. Thank you again James and Richard. 5*
September 2023 by Andrew Watson
I am so pleased I made the switch to Switch! Telephoned re an urgent fix required on my iphone - having popped in to see James replacement screen installed tested all in under 3hrs!Once again saved my day.Exemplary customer service, knowledge & professionalism.Thank you! 100% recommend.
August 2023 by MitZi Taylor
James was amazing even backed up all my data recovered all documents really made the effort could not be more grateful my lap top is now back up and running as good as new highly recommend fantastic experience thanks again ! :)
August 2023 by Anne Lucas
James fixed the problems with my laptop & printer. Very professional, reliable & great after sales service. Would highly recommend.
July 2023 by Steve
Upon arriving at my holiday bungalow I had network connection problems so no WiFi connection to my personal hotspot from my phone.I phoned and arranged to go to the shop and within 10 minutes of James speedily going through various menus and typing of things way beyond my knowledge he had it fixed.... not only a miracle worker and life saver but when I asked how much I owe he said no charge!! I insisted I pay something so he suggested £5 to buy his son an ice cream, I more than happily obliged.An absolutely top class service with amazing knowledge but also a very pleasant, polite and incredibly honest man.
July 2023 by Craig Milner
Friendly, knowledgeable, and helpful, I cannot recommend them highly enough.
June 2023 by Will Matthews
Amazing service, really helpful and friendly. Would 100% recommend!
May 2023 by kelly phipps
Absolutely excellent service, nothing was to much trouble , such a speedy service. So helpful too! Definitely recommend ??
March 2023 by Mia Margetic
Impeccable service. James fixed -several- issues with my dying Macbook Air in less than 24 hours and for a very reasonable price. A true miracle worker! Thank you!
March 2023 by Louis Hough
James went above and beyond on the repair on my iPhone 11 Pro replacing the LCD, which was absolutely battered, and after having a bit of trouble he replaced the screen again at no extra charge. Could not recommend enough, quick times, quick responses and very friendly.
March 2023 by E Fry Gas Services
Honestly, outstanding. I mean this in the nicest way, James is a geek, and a geek that puts the most obscure language (computer "stuff") into layman's terms for us mere mortals. A really nice personal feel with more benefits than if you were to head to the big brand companies that just want to upsell everything.I will have no hesitation in returning here, time and time again.Big thanksElliott
