November 2023 by Nicola Smith
All our credit was declared an I was very clear with the agent how concerned I was about loosing a holding fee an we was garenteed that a gaurentour would cover us if we were declined . We were honest about our credit after checking our self's before proceeding . Had to keep calling to find out the status of this we have taken proceedings an will be taking matters further. Very bad service an very rude. Taking advantage of vunrable people leaving us in a much worser position after reassuring us we would definitely be able to let with gaurentour.
November 2023 by Motorola 5G Mobile
Carol found a buyer for my flat less than one week of it being put on the market AND for £5k over the asking price ......... Highly recommended !
November 2023 by ALEXANDER SMITH
STAY CLEAR FROM HERE THEY WILL TELL YOU LIES they promised us that with a guarantor our bad credit wouldn't matter just so they could keep our holding fee absolute horrible company don't fall for there tricks , my wife became very sick after dealing with these crooks, every bit of information that we knew about which was most was revealed to them and after they convincing us with a guarantor this couldn't happen they still kept it , legal action is the only way you will get your money bk We have been through the complaint procedure with no success this is exactly what you want people to do when there homeless or nearly homeless you do this and hope people will roll over lie and more lies
January 2023 by Julian Cobain
Not justified in withholding a deposit for a young mother who has just given birth. Their own inspection shows no reason for this illegal action.
November 2022 by Murat Gunes
Very good and fast process. I highly recommend Ridgewater, they are the most professional letting agents I have ever worked with.
November 2022 by Julie S
Ali has been extremely helpful finding us tenants and helping us through the new landlord process. The whole team are very professional and lovely people to deal with. Highly recommend Ridgewater Paignton
November 2022 by David Burnham
We recently used Neil and the team at Ridgewater for their tenant find service. From our initial inquiries through to completion, we were provided with an excellent professional, well manged and efficient service from the team and would thoroughly recommend their services to any landlords looking for assistance with rental properties.
November 2022 by Bri
Just wanted to say how great Bex from the maintenance department has been for helping us through a string of issues we've had at our property. Going above and beyond even outside of their working hours to make sure that our landlords had been chased up over our issues and really feels like they've had our back from day one, even through the frustration
November 2021 by Diana Scorer
Ridgewater have been absolutely brilliant when helping me to sell my house. They have been very professional, and have kept me informed with progress about the sale, they kept time wasters away, and when a sale fell trough at the last minute due to the chain collapsing at the other end, they worked their socks off speedily to find me another buyer. Their fees are also very reasonable when compared to to other local agents. Highly recommended. ??????????
November 2021 by Liam Lindon
We would have no hesitation in recommending Ridgewater for the sale of your property (in fact we already have been).The growing Ridgewater sales team headed up by Daniel and well supported by Jan in the office were first class throughout.Daniel was confident in selling our property at the price we agreed and it wasn?t long before we had lots of interest in our house and only two weeks later we accepted an offer from a cash buyer with no chain...We were very impressed with the service and attention we received from Ridgewater, with nothing being too much trouble.We had excellent marketing with superb photos and a brilliant video tour (one of the better ones you?ll see when you compare it to what?s out there) and from our experience (having marketed previously with another agent without a video) it certainly is the video that gets people through the door.Once we had sold we had regular communication from Daniel and Jan about the sale progress and they both worked tirelessly to get the sale over the line.Despite the current challenges during the pandemic we felt well looked after and upon picking up the keys on completion day Daniel handing us a lovely bottle of the fizzy stuff to welcome us to our new house was a nice touch.Thank you Ridgewater for the professional and friendly service.Best wishes for the future.Liam and Claire, Paignton
November 2021 by Cathy Clipson
I continue to be impressed with the excellent service offered by all at Ridgewater. They managed the transition from one tenant to another smoothly and efficiently and kept me up to date at all times. They totally take the stress out of property management. I highly recommend them. Thank you again!
November 2021 by Gaz McKay
Neil and the Ridgewater team did a great job in marketing our property, they continually went above and beyond for the duration of the sale and helped us to break the local ceiling price for similar properties in the area.Would definitely recommend.e
November 2021 by Jan Strassen
Excellent local company, helped me setup my retirement rental portfolio, moving me up from two properties 18 months ago to 12 now. Lovely people to work with, very efficient and professional, they know the Torbay rental and sales market inside out, can't recommend them enough.
November 2021 by Lisa Clark-Brinicombe
If you are looking for an excellent Sales & Letting Agency then look no further than Ridgewater Estate Agency in Preston, Paignton & their newly opened office in Babbacombe, Torquay. A committed professional approach, with honest advice & a dedicated personal tailored service to suit all your needs. Highly recommended.
November 2021 by Kayleigh H
We have sold our house, in order to legally view houses in person currently, your house must be sold. We have travelled 300 miles in one day to make this viewing as we had email confirmation, we have arrived at the confirmed address, no sign of agent, we phoned them to be told the viewing is cancelled. Absolutely appalling service. I?m absolutely mortified at the unprofessional behaviour, the company was told we were travelling to make this viewing and told us, they left a voicemail to cancel but couldn?t say when.Anyway. Thanks. 0 ??
