March 2024 by Michael Ruse
A handy chemist when a car park is across the road.
February 2024 by DEAN WINDRIDGE
Excellent Service , Never ever had to chase my medication, always there with a smile . So glad I moved from corner place surgery should?ve done it years ago
January 2024 by Chona Rowe
My experienced it?s not nice I?ve been calling all day yesterday the 20/12/23 and now is 21st to order my batch prescriptions it?s very important to me from 9 AM to 17:00 the machine kept answering IM SORRY the PHARMACY is busy now you can call later for two days it?s unbelievable. I hope you can change a better service to your customers.
September 2023 by Rebecca Stone
Was a great pharmacy, never any issues have had deliveries for myself and my husband for years. Driver off sick so hubby offered to collect from dispensing machine and now his not allowed to recommence his deliveries as apparently full to capacity ! We have our medications delivered together so what?s the issue being 1 extra box on the same journey to the same house! Store manager rude and patronising the same as the larger counter assistant, other staff members always lovely including drivers
July 2023 by Amez
Quick waiting times for prescription considering they are so busy.
July 2023 by Amy Saville
Quick waiting times for prescription considering they are so busy.
May 2023 by John Henry Thomas Connorton
Good to find friendly excellent value for money and 1st class service still operating in Torbay, highly recommend!
November 2022 by Jill Davies
Don?t know how these people run a pharmacy, they aren?t even capable of running a sweet shop. Didn?t give me enough medication, obviously can?t count. I went back but didn?t get anywhere the rude assistant walked away as I was talking to her and put here hand up as if to shush me. They left me sat there waiting for about 20 minutes so I left. I now have no very important medication.
September 2022 by jon woodburn
What a turn around since the new manager has come,he has turned around a shambles into a great little chemist.Edit.Unfortunately that manager has left and we are straight back where we started,no one answering the phones long delays on prescriptions,what a shame
July 2022 by James Kennedy
Tina is the best one in there always has my medication sorted
June 2022 by Paul Goodchild
As usual..long queues...only one serving...unhelpful staff..waited 24hrs and items still not ready..HOW LONG DO THEY NEED...And shut sat pm when most working prople can go. Going somewhere better.!!!
July 2021 by Louise George
I have been served on many occasions at this pharmacy as I collect medication for a friend.The Pharmacists are very helpful, friendly and polite.However, some other staff generally seem rather disagreeable, not friendly, abrupt and verging on rude.It would be so refreshing to see manners. I only use this outlet for my friend and would certainly recommend other pharmacies who employ caring, kind and polite staff such as Boots at the Willows, Mayfield and Boots in Paignton.
July 2021 by amy forte
Amazing pharmacist bends over backwards to achieve the best for her clients dispite many factors. Amazing place to work look after their staff regardless. Ques out the door but well worth the wait keep doing what you do people your amazing x
March 2021 by fiona clark
Just enquired to see if I could organise a delivery for my fathers prescription, due to being in the high risk category, as I don?t live in the same town and I am working. I know everyone will be doing the same, but thought I?d ask. I was met by an extremely rude lady, who said they are not taking anymore deliveries on. I understand that would have been the case. So asked if they do a text service to say when the prescription would be ready for collection, as my local pharmacy does, as I know we have waited for over an hour and a half to wait for it to be ready, only to be told they haven?t got the staff to do that. Surely something like that would ease the frustration for customers and ease their workload? I was told I needed to ring them, but tried all day yesterday and could not get through. This happens all the time, not just during this pandemic!
September 2019 by Chris Perkins
Since Pembroke House surgery has expanded and swallowed up most of the local GPs under one roof the pharmacy has got much busier and struggles with demand.It really needs two pharmacists to cope with the footfall. I put in a prescription 5 days in advance and still had to wait 30 minutes to collect it. They had not even looked at it. It's a shame as the staff are really friendly but I think that the pharmacy has expanded to its full capacity, yet the demand is still increasing as Pembroke House surgery continues with its ambitious development plans.
