February 2024 by Sarah Victoria Warren
The uttermost worst and most unpleasant chemist I have ever used, and will never use again. Everytime I go into this chemist to collect my same roll over prescription every month they always add other items to the bag that I have not requested. I received a penalty in the post because they had ticked the box on my behalf stating I do not pay for my prescriptions when I do pay, but thankfully the owner of the company wrote a letter stating the mix up so it got wavered, dropped, but the final straw was when I went onto a new prescription and they told me the request had gone over but they hadn't received it back and advised me this happens alot. I rang my dispensary to see what had happened to be advised by them that they had not received a request come over at all from this chemist. Relayed the message back to them, for them to then tell me they wouldn't have sent a request over as it's the first time on this new prescription so they couldn't until I get on it properly, even though I was stood in front of a member of staff a week before hand who clearly told me this would get sent over that day. Every single month when I go to pick up something, they always always mess it up, never get it right. The staff are also quite miserable there, never smile, never happy and when you go in act like they really don't want to be there. If I could score less than 1* I would