July 2023 by Stacey 13
I went in for a click and collect. Nobody on the counter. Had to go back and queue. They then had to call someone over. When back at the original counter the woman couldn't find my order. She rang head office and questioned me over whether I was right. In the end? In the drawer all along. She had confused the author name for the title and dismissed the book. It's a book shop how can they get it wrong! I got an apology but it had wasted a lot of time. Will be using another store if possible now.
July 2023 by James McPherson
This shop is much better now as they have spaced out the aisles. Previously they had tall shelves packed in at 45 degree angles and to be honest, we would go in to look for items and give up after a while! (We are getting grumpy in our old age though).It's not so claustrophobic now and easier to look around.We managed to find some reduced chocolate too (which is always a bonus) so check out their confectionery shelves as you might find some half price items there too.
February 2023 by David Nash
Often sold out of Daily Mail
December 2022 by Phil
Rang up to ask if a book title was in stock. Assistant said showing one in stock on the "system". As I was travelling some distance I asked (nicely) if they could physically check the stock. Assistant repeated the same answer the system says one in stock. In other words couldn't be asked. I took my business elsewhere.
July 2021 by Sharon C
I go in the newton abbot store a few times a week, the lady who is usually on later in the day is always complaining about having to serve people when she's trying to do something else, she can seem quite rude, I won't be going in there again!
July 2020 by Keith Tinks
Well stocked, friendly staff, efficiently and quickly served. Have some really good offers on as well. A+++++ will go back again.
July 2019 by Robert Cumming
Very help full customers services
July 2019 by Pat Barclay
Good place for papers, books and magazines
July 2019 by Dale Burrows
Staff are very friendly and are always happy to help and there's plenty of dvd choice at good prices
July 2019 by Diane McQuillan
Lovely, helpful staff. Great range of products.
July 2019 by oliver taylor
Nice shop, normal and what u would expect
July 2019 by Hemsworth
Large branch. Good range. Pricing is not competitive on what are very high margin products. If Smiths are not careful they will sadly become another high street victim. The board should react now and very quickly..... wake up!
July 2019 by Connor Rapier (BagerInTheWoods)
Loved my visit there, staff are lovely, well stocked store. Didn't have what I wanted but I had a great time. Great toilet facilities. Would come again.
July 2019 by Abdul Khatri
A great store, absolutely worth the time and space to develop. However I always get recommended by employees to purchase "9/11 a Survivor's Story" as it get's to show the side of the people that "I hurt"
June 2019 by Helen Walters
Lots of offers. Wide range of stationery. Unique designs. Co-ordinating items that look good. Stocks wide range of othet products. Friendly helpful staff who know what you're talking about.
