March 2024 by Adam Doughty
Brilliant staff always go above and beyond
March 2024 by Tracey Killick
Amazing staff nothings to much for their customers
March 2024 by Mandy stretch
Very helpful man today sorting my virus' out on my phone well impressed as Never knew how to clear it.
February 2024 by Ryan Clements
Matt and his team are some of the nicest people you will meet. They look after their long and new customers and do the best deals when it comes to buying a phone ect. Always there to help and I can?t recommend them enough. Many thanks Ryan and the Clements family ?
December 2023 by Chris Cullen
I have been using this store for phone upgrades, repairs and advice for many years. Great advice and always so patient with my lack of tech ability. Matt goes above and beyond to look after his customers. I would be lost without the service they provide.
November 2023 by Dan Blott
The guys at the Fonehouse are brilliant, they went above and beyond to help. I will definitely return in future
November 2023 by jeff smith
Good service very helpfully... Make sure you get the right charger..
November 2023 by E Baker
Superb service from start to finish. Honest advice, reliable service. Fonehouse moved my number across to a new network so I could get a much better deal. Really happy with my new phone and I highly recommend Fonehouse.
October 2023 by David-Mark Thomlinson
I have been using Matt and Dan for a few years now. They are highly personable, putting you and your requirements at the centre of any transaction you complete with them. Their knowledge and professionalism within the industry far exceeds the knowledge within main mobile shops on the high street. Any issues you come across after the sale is no problem to them, they are happy to help, advise and explain.
October 2023 by Alex Graeme
I went into Fonehouse this week for the first time based on their Google reviews, and what a great decision it was. I have been puzzling as to which phone to upgrade to, and from the word go Matt was brilliant. I am pretty clueless about mobile phones, so Matt's guidance was really helpful. He's not at all pushy, and really listened to me and what I was looking for. I feel that he genuinely cared about me as a customer, and at all times trusted his advice. Now I have a pre-loved phone that's perfect for my needs, and I won't hesitate to return to Fonehouse in future. As an independent store, the customer service ethos here is spot on. Thanks Matt!
October 2023 by Deborah Heywood
I can highly recommend Fonehouse. I've used them a few times now and they always provide excellent information and advice. They're always happy to help and I particulary like the fact that they don't pressure sell products. Thank you Matt.
October 2023 by Lee Martin
Mixed review on this one. Had in mind what sort of phone I wanted to next go for but wanted to see in the flesh. My contact was a week away from its 24 months so I was ready. The phone I wanted was an s23 ultra. To be told (the guy was knowledgeable i do give that) and wasnt pushy re getting me to sign up. But basically told. The best selling phone he would recomend over the s23 ultra and the new google pixel 8 pro (as its new) is to for the Honor.Now having done research and checked a few things out. Thid wasnt even on my radar. I then went to 2 other similar shops. Asked same question. Then I said how does the Honor compare to those 2 I mentioned and the response was. Would not even go for the Honor.So yes. Definitely on the fence. But but not sure why to be told that was better. They were doing well until this came up.
October 2023 by Neil Duignan
Brilliant advice offered when our upgrade options were discussed, the options were clearly explained and the best value package was offered rather than the most profitable for them. Thankyou very much indeed!
August 2023 by Matt Levers
I have been going to see Matt at the fone house for around 6 years and have always left happy with the service. Highly recommend if you want a good deal and proper advice.
August 2023 by Bridget Burnell
All the team are very helpful, knowledgeable and friendly. A great choice.