March 2024 by T Money
Incompetence at its finest! Definitely wouldn't recommend!We were given the run around for around six months on a property we were trying to purchase through Connells.EVERYDAY I would ring the office and speak to Charlie who was our estate agent and he would give me a different answer to why the sale wasn't going through! Eventually after alot of stress and fed up of Charlies lies we gave up with the property and pulled out. After a few days a get an email asking why we decided to pull out of the deal..!! I rang the office and let them know exactly why! The nerve!If you want to waste your time and energy I would recommend this company!!
March 2024 by Emma Buckman
Jack came out and provided us with a free valuation. He took the time to discuss with us our ideas for future developments which was really helpful. Thanks Jack
March 2024 by Steven Winter
Very polite and very helpful on Especially on the remortgage said definitely, nothing is to much trouble will be using again great work team.
October 2023 by sophie murch
After a really stressful 5 months, Nathan, jaz and jack really pulled it out the bag! They were so helpful and really pushed through for us at the final hurdle! ThankYou!Do not use the recommended solicitors through connells though they were terrible
October 2023 by Dom Wigginton
Fantastic agency, have dealt with Jazmine on many occasions she is a credit to the team
September 2023 by Carmelo Rossitto
Very kind and helpful personnel. I visited this agency several years ago because I needed advice regarding accommodation. They were able to help me.
August 2023 by Catherine Foote
Nick showed me round a house in Bovey and was very friendly, courteous and helpful - taking note of all my queries and following up on them later. Very good customer service!
July 2023 by Tracey Kelly
A very quick and efficient service.They did what they said they would.I would highly recommend the manager and his team.
May 2023 by Liz Beer
We have just completed a sale with Connells. Charlie dealt with the sale and he was amazing right from the start. He always returned calls, kept us updated and tried his best to make things as smooth as possible. We always experienced good and efficient service from Charlie and he would listen carefully to any concerns and deal with these quickly. He went above and beyond and always with a smile and never sounded frustrated, as I am sure he was at times. If you use Connells and are fortunate enough to have Charlie working in your behalf you will be in a safe hands and know you will get a great service.
May 2023 by Benji Griffiths
Giving one star because I can?t give zero. Upon arrival you are instantly bombarded with using their mortgage advisor and various services. After explaining I do not want to use this service I was made to feel in order for my offer to be taken seriously I had to use their mortgage advisor. To top it off communication is abysmal and after offering on a property we were not informed it went to someone else. Abysmal service
April 2023 by Alan Yeo
Charlie Capener is a very knowledgeable and useful member of Connells estate agentIf we had any Queries/Questions about our purchase Charlie would always be on hand to helpAlan and Toni
April 2023 by George Gibson
We offered on a house this week, we found out that the seller had accepted someone else?s offer through the website when trying to show the property to a friend. Had not heard anything from Connells, called up and was informed our offer had not been accepted. Awful communication.
March 2023 by Felicity Egan
Absolutely terrible!! Avoid at all costs. Worst estate agent I have ever dealt with. Stood outside a property waiting to view it for over an hour and they never turned up. When I called the office they simply told me they couldn't get hold of the guy who was meant to be showing me around. They had no sense of urgency and weren't even apologetic that I had been stood out in the cold for over an hour waiting. The issues just started there.
February 2023 by Julia
I?m very grateful to Charlie and Ryan for their advice. They were both very willing to go the extra mile and answered my great many ?what if? questions! Thank you!
February 2023 by Holly Jones
I won't go into details as the past year has just been ridiculous and stressful. Although prompt to start with property valuation and listing, it still took a year to complete the sale on my partners property. We were told something entirely different by everyone we spoke to at Connells when asking for updates. On top of this, they recommended solicitors for both clients which were useless - top tip: Go for a local solicitor not the ones they recommend up in the North of England!! Jazmine was the only person in the team that actually seemed to know what was going on, was understanding and did what she said she would do.
