January 2024 by Matthew King
Not the best experience, unfortunately the service wasn't exactly up to scratch and the food was very bland, sauces were left under a heat lamp where a nice film had been created on top of it. I was also unimpressed with the the cleanliness of the restaurant as dirty plates and glasses were left on the sides between the seating for some time. I appreciate maybe there was a staffing issue but it's not the first time I've had a bad experience in thus place. I doubt I will revisit as you can find much nicer places to eat in town a short walk from the hotel.
December 2023 by Tim Jennings
It is efficient and convenient, particularly if you are staying in the Premier Inn. The menu is standard grill-style fare. Service is friendly but the atmosphere is lacking.
December 2023 by Helen Twemlow
The restaurant only had a few tables of people in but we stood for ages to be seated. No background music so atmosphere was not there. Minimal attention from waiting staff with no interaction or demonstration of a personality . Christmas meal was lovely , recommend the food!!
December 2023 by CARLA STIMPSON
Turned up came a long way. The man on the desk could see we had a wheelchair. He said no seats there was loads and we offered to sit in the bar. He wouldn?t allow it. We will never go here again and will be telling everyone of our awful experience and how bad the man was that didn?t want to seat us.
December 2023 by Steven Davies
Food was absolutely amazing, as were the staff. Polite friendly atmosphere would definitely recommend and eat here again. A++
December 2023 by Sue Osborne
Had a lovely family meal out. We all enjoyed our meals. Will return. Staff friendly.
December 2023 by Chantel L
Really great service from both Emily and Katrina. Emily was our initially waiter and was so attentive and friendly. She really went the extra mile with not only us, but all the customers she served while I was in restaurant. You can tell she really cares about her job. Was recommended the crunchy cheesecake and it would amazing. Fish and chips was great too. I would definitively recommend this beefeater.
December 2023 by Pdx3
Bit disappointed with the service. Staff seemed a little miserable and not really bothered. Toilet seats were missing in the ladies toilets and had a strong smell of wee. Bins outside overflowing and the air con was on full blast. Food is expensive for average quality. I would recommend going to the local establaries for quality food at these sort of prices. Atmosphere was nice and chilled as there were plenty of people in dining. All in all we have tried it and unfortunately wont be returning.
December 2023 by Nick Hawkes
This is a welcoming, very open venue. It feels relaxed when you walk in even if its busy. Nicely decked out, with good food deals and friendly staff. I've been once and will be going again. Thank
November 2023 by Chris Dodd
Iam a ceolic so no gluten when asked at breakfast bar what is or not gluten free told to look at book on table how everest so small written could not read it lucky for me my son read it.we all thought it was understaff. Long queue at coffee machine one more would help.stairs up to toilet where worn and dirty toilet seat in men's cubicle was broken as the one in the lady's toilet I think overhaul it could do with a spruce up.Vegetarian options: Poor
November 2023 by Becky Abraham
Came here the other day and had lovely service. Come today and got turned away as we didn't book - yet the restaurant was almost empty, absolutely shocking service
November 2023 by John
Food was standard Beefeater, however staff were terrible, bad attitude, no customer service. Had to wait for everything. Spoke to very abruptly by most staff. Breakfast is served to you instead of helping yourself. Music in there is the local rado, which at times was too loud. I had to use the place due to my company pay for a meal deal, otherwise I would have found some other place to eat.
October 2023 by A Jenkins
Delicious cooked breakfast and self serve buffet.Started clearing it away just after 10:30am so make sure you go earlier :)Dietary restrictions: Very helpful staff when informing them of a dietary requirement.Alternative milk available.Gluten Free bread available, toasted on request.Parking: Fair size car park. Shared with the Premier Inn (nice hotel) but I've never had a problem parking there.
October 2023 by Nikka Katalina
Service was awful. Every night I am there cos my company booked me in the premier inn and stay there to stay for 2 nights and 3 days, because of my work. And the restaurant for premier inn is the beefeater. And I worked 12hrs shift so I just wanted to order and finish my food to sleep cos I?m tired from work but because there are only 3 waitress they can?t accomodate every costumer?s table. So every night I need to eat my dinner always for 3 hours because they can?t be bothered to come to your table after seeing your plates are empty already. One night, we are eating there and the waitress serving us left already and we just sit there for 3 and half hrs waiting for our bill to be sorted. So ridiculous.
October 2023 by Justin Green
Main courses came with sweet corn still frozen and a cheese burger without cheese and BBQ rack of ribs without BBQ sauce (they had run out!). Approx 10 mins after complaining a side plate with a cold slice of cheese was put on the table! Very expensive for poor quality, reheated frozen food.
