February 2024 by R B
Young lady is very nice and helpful, the man is rude and phlegmatic. Maybe he doesn't like foreign accent, but hey-ho, we can spend money ? with foreign accent in other shops and he can keep being & acting like "somebody" while being nobody..
October 2022 by Tom Gilchrist
Have bought a number of shoes from Herring. Each time, the quality of shoes and customer service is above and beyond anyone else. I had to return some of the pairs due to sizing issues (my fault) and they were fantastic.Don't buy online with big international retailers. Buy locally or online from Herring. Cannot recommend enough.
October 2022 by Russell Chapman Esq.
First time buying from them. I bought the Elm Small Travel Bag. Delivery was fast and the quality of the bag is excellent. The way the bag was packed for delivery was very good too. Definitely worth the 5 stars.
July 2022 by robin pellow
Very good service and good value men's shoes
July 2022 by A. F.-M.
Bought 2 pairs (Loake brogues & Cheaney Oxfords). The online shop has a large array of brands, some of which are difficult to find online or in local stores. As mentionned by many others, consumer service is excellent; exchanges are processed swiftly and with great care.
January 2022 by Andrew Clarke
Good shoe shop at the top of Kingsbridge high street. Quality.
May 2021 by Mrfour Twenty
Great selection of fashionable shoes at competitive rates, amazing staff and customer service! Will return soon and Recommend to friends :)
April 2021 by Babak Najand
After 2 years of wearing a pair of herring shoes, on and off, the sole of of the shoes was damaged, made it impossible to wear. When ask the customer service for advice, a very rude person responded that it would have been normal, and that I would have needed to send the shoes for changing the soles and pay 120£ ! When I mentioned that I had never seen this problem with other reputable brands, he simply denied my opinion. I believe their attitude to clients is unhelpful and unprofessional.
March 2021 by Joseph Stanley
Undoubtedly one of the very best online retailers of shoes and accessories I've ever come across. Bought 2 pairs of church's shoes from them recently, with excellent customer service and first class delivery. Lovely freebies with my order. About to order again
March 2021 by Frankie J
Have been buying shoes from Herring for over 10 years now. Once you know your lasts sizing is perfect. Shipping to Sydney is fast even during a pandemic. For Australians the VAT saving usually makes up for the courier delivery cost.
March 2021 by Tim Pockett
An absolute pleasure to visit the store in Kingsbridge. Adam went way beyond expectation, helping me find the right size and last shape for my feet and guiding me on which brands would best fit me. Although the pair I wanted was not in store, he organised for them to be sent directly to my address in the next few days. Really couldn?t recommend him or the company enough. When I contacted the company to return an addition pair of boots, I spoke with Chris who was just as friendly and helpful, demonstrating Herring?s companywide excellent customer service. Great boots too!
January 2020 by Alice Susan Harding
Excellent shoe shop, with very pleasant staff.
December 2019 by Richard Benard
Ordered Herring Brogue Boots. These boots were the ones made in India. The leather uppers are terrible. Spend the little bit extra and get Cheaney Boots. Really disappointing.
November 2019 by Naim Khan
Great customer service!
October 2019 by Andrew D King
After breakfast at Café Bewleys up the hill (see my separate review), my mate wanted to show me this shoe shop. He very much liked their shoes which carried the name of the shop and wanted to know where they came from, as he had never seen them for sale anywhere else. The very amiable and forthcoming lady assistant explained that they designed the shoe styles, then got famous shoe manufacturers like Loake, Barker and Cheaney to make them on their behalf, so that explains their excellent quality.
