July 2021 by Martyn Summers
Having banked with Nat West all my life and this being my local branch. I have never got on very well here. There are some nice staff but the branch is always slow and thier treatment of customers during covid has been over the top and rude!. Very disappointed. Thankfully I can do most things online because going in is not great.
July 2021 by Jan Stewer
Lloyds Honiton refused to change a £10 note for coins for me as I don't bank with them. I then went to Nat West Honiton (who I also don't bank with) who happily gave me coins, without raising any problems. If this betokens Lloyds attitude towards customer service, then clearly Nat West are the people to bank with!
July 2021 by Jim Devon
Friendly staff who know the customers and are patient and attentive. Solve problems in a friendly, professional and attentive manner.
July 2021 by George Washington
They are never open I hate this bank
March 2021 by karen Robson
During these strange times at the moment. I can't help but praise the staff at national Westminster bank in Honiton. There trying there best with less staff as usual due to covid 19. Young lady will attend to the que outside, so polite, helpful and full of smiles. Just what is needed :)
March 2021 by Dawn Stewart
Not giving full details of opening hours for each day of week
September 2019 by Hugo Happens
If i could give less stars i would. Honiton branch are rude and unhelpful. Natwest in general do not understand the concept of customer service at all! I am looking into taking my custom (and my money) elsewhere!!
March 2019 by Amanda Buckley
Jack was great. Really helpful and sorted everything out for my elderly father as quickly and simply as possible - thanks Jack
November 2018 by David Andrews
Had the misfortune of having to use this branch a few times. Rude staff with attitude.
July 2016 by Richard Fallon
It's a bank
July 2015 by Mike Jones
Went in to make a bank transfer from my account to a company. Due to the large amount the male cashier needed id which I had not thought of. So I asked for a new card reader to do it online myself. He gave me one but when I got home to do it the Idiot had maliciously locked my pin. I used the card 5 minutes earlier in another shop. I tried to complain the chat service was useless and when I asked for a call back or transfer to complaints the agent timed me out. NATWEST is slowly getting worse and worse. Honiton customer service not so good.
