October 2023 by Dave Harris
Really helpful staff, I used them for buying my Euros before a trip. Couldn?t have been more helpful, even when I had to postpone collection. Highly recommended
July 2023 by paula Tyler
Freindly and very helpful
March 2023 by Ann Murray
Special in window was not a good price when we went into shop. Flight was 6am with Tui. I found better flight with Easyjet. Ant the price was much better
September 2022 by linda chequer
Very friendly only went for money exchange.
August 2022 by Alistair Lindsay
I needed some currency - contacted Hays through their website and collected it an hour later. No need to wait; decent rate; no hidden costs; friendly service; recommended.
July 2022 by Lynn Spencer
BOOKING CRUISE VERY GOOD. THEY STAYED OPEN LATE FOR US, BRILLIANT. THEN DOWNHILL ALL THE WAY.THEY DIDNT SEND THE INFO BY EMAIL AS PROMISED. HAD NO TICKETS A WEEK BEFORE SAILING. I PHONED CONSTANTLY FOR DAYS, ONLY TO HAVE THE PHONE RING OFF THE HOOK, NO ANSWER, NO MESSAGING SERVICE. WHEN I DID GET THROUGH IT I COULD ONLY LEAVE A MESSAGE FOR A RETURN CALL, WHICH NEVER CAME. ANY INFO I MANAGED TO GET WAS CONFUSING AND INCORRECT. FINALLY GOT THE TICKETS AND HAD TO ADDRESS ALL OTHER ASPECTS OF THE TRIP MYSELF. APPARENTLY THEY HAD A SEVERE STAFF SHORTAGE, WHICH I AM SYMPATHETIC TO, BUT I THOUGHT THEY SHOULD HAVE STOPPED TAKING NEW CLIENTS WHILST THEY COULDNT COPE, AND CONCENTRATE ON MAKING SURE THAT PEOPLE SAILING SOON WERE APPRISED OF ALL THEY NEEDED TO DO. NOT A GOOD EXPERIENCE AT ALL IN MY CASE.
April 2022 by Jason Green
Excellent service Chris locked after us after some disappointing news. We wish him well in his retirement
September 2020 by John Lyford
Excellent service
January 2020 by john adams
Great offers all year round.
January 2020 by Annie Simmonds
Very helpful staff.
December 2019 by Alex White
we booked a trip to Moscow with them, they are superb, the customer service is brilliant, even when we had issues while away they were always available to help (issues through no fault of theirs).
May 2019 by Lynda Jones
Sam in Hays travel is very polite friendly and helpful ,she found us a lovely holiday in Tunisia which we thoroughly enjoyed ,nothing is too much trouble and she is currently looking for a holiday for us in september ,can't thank her enough
February 2019 by Louise Pottinger
My husband and I went on a multitrip to Thailand in November. Every thing booked for us .Most amazing place I've been yet. Very helpful in the shop would definitely recommend.
January 2019 by Andy Foster
Good friendly service, sorted what I wanted quickly and easily.