July 2024 by Liberty Avery
Air bnb booking gone wrong turned into our best wagamama experience yet!
We arrived to Wagamamas this evening expecting the usual service, tasty food and so on. We were welcomed in by a lovely male member of staff, looked after by andrew and the duty manager a huge credit to wagamamas! Brooke was personable, friendly and after asking if we had any further plans this evening my partner explained we were here by accident so making the most of it, she sent us off with bottles of cold water and some fantastic breakfast recommendations for the morning after asking her where was best!
Thank you Brooke for some outstanding old fashioned customer service and to Andrew for lovely service during our meal!
July 2024 by Nadja Daukszys
To our surprise, Wagamamas did not meet our expectations from previous visits. First of all, there was a large queue outside of the building, even though many seats could be seen available. Secondly, the server which greeted us was passive aggressive towards our simple question about paying with a gift card.
Thankfully, though, our main server, Ruben, was very welcoming and enthusiastic. However, this added no value to the quality of our food; despite the aesthetically pleasing presentation, the flavours did not work well and the appalling stench of one the ingredients put us off from the rest of our food, leaving us dissatisfied and feeling unwell. The cherry blossom lemonade was light and sweet which was nice but the same cannot be said for the tropical juice- which was seventy percent pulp. To add to all of this, the seating is slightly uncomfortable due to the cramped atmosphere created by the closeness of the tables, which mostly consist of benches where you are seated with other guests. Respectfully, we will not be returning.
July 2024 by Baran Guney
the staff do not care at all
July 2024 by ???? ??????
The food was great, and the service was alright, although they took a long time to prepare my meal. Also, the prices are a bit high.
July 2024 by Daniel Stuart
Rue made this visit. He was welcoming, friendly and attentive. We sat outside, as we had our dog with us. Lovely setting in the center of Exeter. Good food as always
July 2024 by Robin Macharg
40 minutes wait, food variously cold, overcooked, or undercooked. No apology or discount given. No one checked if the - finally - delivered food was actually satisfactory. Starters completely forgotten about. Kimchi so not exactly hard to get right! Normally love the place but really, really disappointed on this occasion. Not even that busy so not sure what the excuse would be. Would not recommend; you might have more luck at another branch, but management seems to have really dropped the ball the last couple of times.
June 2024 by Kevin Homeyard
Great experience and quick service and nanda was great
June 2024 by Jack Edwards
Very friendly staff
June 2024 by Ravi Ghodasara
Good food, srrvice wasnt bad but not as good as expected.
June 2024 by Mark G
Barely average.
June 2024 by Rubin Bryant
Great food, great service from a young man called Ben very welcoming and helped us decide what food we wanted.
May 2024 by Phil Casey
Great service and a fantastic menu!
May 2024 by Rozza 3854
Worst Wagama?s experience I?ve had unfortunately. Food came out at the most bizarre time despite an empty restaurant, most food cold and completely overpriced. Won?t be returning sadly.
May 2024 by Hayden Edwards
Waited ages for a drink. Apparently, had run out of glasses. Asked for no prawns but told would be charged more for extra chicken, but not less for no prawns. Not sure how that works.
May 2024 by Rob Ward
Decent food. Rushed service.
