Shoe Stores in Exeter, Devon

“Just want to highlight, like many others, the absolutely amazing customer service provided by the team in this store. I was completely blown away by the care taken when fitting shoes and the knowledge and understanding from the staff. It’s just so welcomed seeing such a high level of care and quality put into the customer service and such attention to detail. The team were fantastic and I’m so grateful for all the time put in to helping me find the right fitting shoe”

“I would like to say a special thank you to Aiden who works at the Exeter store for going above and beyond for me this evening. The shop was already closed but he took initiative and answered the phone and tried his best to help me find a pair of shoes that I was after.Each time I go into this store the staff are always friendly, professional and offer the best and most practical advice on their products. Always making sure their customers have their time and attention. Nothing is rushed and I have seen a lot of happy faces leave the store.Thank you very much to Sharon for also being very helpful and patient with me on Monday. It is much appreciated.A place worth a visit, if your after good quality products and want a 5 star service. ?Thank you, Karolina ?”

“I came in for some help and advice with Ridgeline Clothing and wellies. The staff were really knowledgeable and helpful. Loads of stock and great prices. A brilliant experience, I would recommend this store. I’ll be back in the future.”

“I ordered shoes from here online. They arrived and they are great. My partner is also this shop. Great quality shoes. It is very convenient that you can also pick them up from the shop if you are in the town centre.”

“Visited the Exeter branch today from Plymouth,very busy, staff member who served us was very helpful & knowledgeable, even though busy he made time for us, no rushing. 10/10”

“This place is straight out of a Harry Potter movie the smell of leather is intoxicating and the staff for wonderful and friendly and very very clever about what they do”

“We had a very pleasant experience with Tom and Zami. They were very helpful with checking the size and getting us with the best option as per our need. Didn't rush even though it was a last minute purchase.”

“Excellent and very helpful staff.Had to get shoes for mum who is unable to get to town.Did an in-store video call with mum and the lovely lady who showed mum the shoes in different colours. Result.. a very impressed customer.”

“I've not shopped there for years but went with a friend today and came away with so many lovely clothes at fair prices. The staff were friendly and helpful too. Altogether a great experience and I'm looking forward to wearing my new outfits.”

“Really really helpful staff, in particular Akshit who went above and beyond to find the right shoes I was looking for, when they weren't available on the shop floor”

“Pretty good selection of clothing and haberdashery. Good prices and helpful staff.Atmosphere and staff demeanour is bad, pay your staff more! They do a hard job and have to deal with a lot! That being said, pick your time when it's quiet and you can get what you need with ease!”

“I popped in briefly whilst waiting for a taxi. Very helpful lady serving and we managed to try in a couple of the really soft , nice leather boots. A fantastic range of colours. I did not have enough time to properly make a decision so she wrote down the makes and colours that I liked. I felt no pressure to rush or decide.I looked online and ordered some to try. Within 2 days they had arrived delivered to my home with free return delivery. Beautifully packaged and presented. I am now the proud owner of two pairs of boots and 1x loafers. All stemmed from the excellent customer service I received in the store and a nice product. Thank you.”

“Vast and varied selection as always. I do frequent this shop a lot but try to go either early or late as it is always very busy and the aisles are very narrow for my mobility scooter as happened today. I do rate this shop tremendously!! The staff are always very helpful.”

“I shopped at the Exeter branch recently and was blown away by the friendly service that all of the staff provided but Peter stood out and was absolutely wonderful, what a credit to your company to have someone represent your brand in such a professional, friendly and genuine manner.”

“I was in Next on Tuesday 20th August in Exeter looking for some trousers. A wonderful young assistant, Rosie helped me immensely. She got my trousers from store, and suggested a blouse to match. Both fitted perfectly and I purchased them. I also want to compliment the whole store it is so much bigger than my local store, Which is in Bluewater Kent. Your store is a credit to Next.”

“My daughter and I visited Elizabeth Ann footwear on Saturday. My daughter was looking for a specific heel height in a shoe as she awaits surgery on her knee. The owner could not have been more helpful. She certainly knows her stock and offered a various selection of shoes to our delight. We bought two pairs of beautiful shoes and she generously gave us a spare pair of heels for both pairs. After hearing about the new shoes she has bought for Autumn we will definitely be back.”

“Extremely patient and friendly staff in a poindexter cookie-cutter department store. You would think corporate would put more thought into furnishing this place. Only other redeeming element of this store is the singing lady on the corner who should be on BGT.”

“We were looking for a capsule office wardrobe - Jess was fabulous. We bought 5 key pieces, 2 of which were selected for us. Excellent customer service, exceptional product knowledge and genuine interest in the process was shown throughout. A rare high street shopping experience - well done!”

“We visited today and our teen was measured and fitted by Emma, who was polite, professional and a pleasure to deal with. After the purchase, we returned a few hours later with another teen and were served again by Emma. Thanks for a great service!”

“This morning we went upto try on some trainers. Riley served us and he was incredible. He went out of his way to help us find the trainers we were looking for and was a polite well presented member of your team. You made our shopping experience a positive one, thank you.”

“Lots of sale items in this store 'up to' 70% off, although I didn't notice one item with that discount.Spotted a few things at 50% off or less, but disappointed that Skechers weren't in the sale at all .. I do like a bargain Skecher - and although they sell them I have never seen them reduced here.They have a foot clinic at the premises so I imagine most of the footwear they sell is comfy and good for your tootsies.”

“Served by a very friendly staff member .
Didn’t catch his name but he was a Liverpool fan and working on 2/7/25 at approximately 2pm . Great service 5/5!”

“I just want to say a massive thank you for all the hard work you did it my wedding dress, to come in with a dress several sizes to big to walking down the isle in the perfect fitted dress was no easy task but you did it and it was amazing . Everyone commented on my dress and the detail so thank you again so much xx”