August 2023 by David Wilkie
Visited this store yesterday. The lady was very helpful with finding the coat for me I found on the app. Staff are always welcoming and helpful. Such a clean and beautifully laid out well mechanised shop. Love Reiss products, it may be expensive but there clothing is so beautiful and its worth the money. My new favourite clothing brand.
April 2023 by Nik D
Lovely customer service, greeted with a smile, shown to the dressing room, the lovely lady even carried the top there for me. Pushed the curtain back. Once I come out greeted with another smile, asking if everything was OK, and it sure was! Loved the silk blouse I found. She carried it to the till and folded and wrapped it for me. I haven't experienced such quality customer service and kindness in a clothes shop in Exeter for a long time. Pure joy. Thankyou very much. So genuine, Keep being you lovely lady. Will be back.
April 2023 by Nikki Williams
Lovely customer service, greeted with a smile, shown to the dressing room, the lovely lady even carried the top there for me. Pushed the curtain back. Once I come out greeted with another smile, asking if everything was OK, and it sure was! Loved the silk blouse I found. She carried it to the till and folded and wrapped it for me. I haven't experienced such quality customer service and kindness in a clothes shop in Exeter for a long time. Pure joy. Thankyou very much. So genuine, Keep being you lovely lady. Will be back.
February 2023 by Mark Courtney-Massey
Great storr. Beautifully laid out. Easy classy shopping
February 2023 by Zach Holman
You know it's terrible customer service when the store manager refuses to give you her name... Spent £118 on jeans, only for the pocket to break within 8 months. Because I am only covered for 6 months, I was told there was nothing that can be done. I've had jeans from Primark of better quality! Definitely won't be shopping here again and coupled with the terrible customer service I received, I think I'll stick with Primark! Ellie the store manager (or at least that's the name she reluctantly gave me) sets a great example of what customer service ought to look like - shambles!
December 2022 by Louise Tilden
My experience at this store on 31st October deserves 100 stars! A massive thank you to Tracy the shop assistant that dressed me for my 50th Birthday celebrations. I literally felt like a film star coming out of the changing room in a dress I never normally would have had the confidence to even try on, let alone buy! Not only that, I bought a dress and two pairs of trousers!!!! Be assured, I will be writing to head office to praise the exceptional sevice offered by the whole team, but Tracy in particular, who literally took all the pressure off and made me feel amazing! x
December 2021 by Debbie Bonnick
Amazing staff so helpful and brought a beautiful dress for a cocktail party.
July 2021 by emma brittain
Very helpful staff and beautiful selection
October 2020 by miss reacher
I went in with my friend to browse but staff were not friendly and approachable shame it's a nice shop very expensive though!
October 2020 by Dennis Nothdruft
Nice selection for a smaller Reiss
September 2019 by JEFFREY LAWRENCE
Just wanted to feedback to you how exceptional our shopping experience was in your Exeter store. Tracey Grinsted was so amazing. She could not have done more and to be on the receiving end of that sort of customer service was wonderful. She helped myself and my daughter find a special dress for a black tie event we are attending. The dress I loved was not available in my size so Tracey went above and beyond to find it for whilst offering alternatives just in case. She is a credit to your store and I will return because of her. Thank you Tracey.
September 2019 by Go Fastly
Expensive but nice clothing
August 2019 by margaret oscar
Sarah is a superstar at Exeter Reiss!! She battled on the phone around the country until she found what I needed. True dedication and an absolute professional! Above and beyond the call of duty.
July 2019 by Sue Clark
Never been thair
April 2019 by Duncan Ogilvie
Went into the shop over the weekend, Helen was extremely helpful and attentive offering great customer service in helping me find a new outfit
