September 2023 by lee dodd
Wayne and his lads were top notch doing our service,kept us updated as well as other customers.Could do with drinks machine for customers waiting but that isn't there fault.Great service.
September 2023 by deb parsons
Don't really want to give these guys a one star,back box of exhaust had fell down on my daughters car on road outside garage with me .daughter and grandchild. Asked a chap leaning againstRailing if he could takeother side off as my daughter and myself couldnt lift it so we could drive home to get ouur mechanic to fix it. All I can say is ive never met such lazy useless articles ìn my life.didnt try anything or even offer a jack(we only do tyres they said) We had to rely on a kind man whò stopped up in traffic as it was pulling the bumpers off and he took it off wit no jack nedeed at all.Disgusting service by people who couldn't care less about customer service ????
September 2023 by Ben Bushby
Have just been in and Wayne & Sam were great. Explained what the problem was, extremely friendly, very quick and overall great experience!
September 2023 by Shaun Davies
I did lose my faith in national tyres ,because it was not run like it used to be before they got took over by national company,,,but just gotback from trying them again,and what a brilliant nes team they have in especially the new manger he has restored mh faith in this garage top bloke ,brilliant
August 2023 by Pete the reseller and scrapper
Changed the tyre on the wrong wheel so I've got the tyre back and going to get it fitted elsewhere hour and a half for 2 tyres staff didn't care
July 2023 by Gaj Thevaraj
Terrible Service. Booked in via halfords onljne for 13.00 for a single tyre. I had even removed the tyre off the vehicle. Has been over 1h 30 mins before they even started after being told 15 mins then 45 minutes.I used to use this garage regularly for all tyres but in the last two years less and less so and I think now its just not worth using. Would highly recommend to avoid have seen one car been nudged here whilst staring at the wall also.Save your time and money and go elsewhere
July 2023 by Luke Hanney
Fair price for new tyre. Despite a booked appointment had to wait over an hour, staff were friendly but not apologetic. Sounds like it's a head office problem understaffing them so understandable. Even so, would use again for competitive price.
July 2023 by Lydia Hancox
Booked online Sunday, Had four tyres changed whilst I was at work on Tuesday. He arrived on time, took the fitter 40mins and I paid a good price for tyres & fitting. Stress free and happy experience! Thanks :)
June 2023 by Sam Fettis
Avoid!!!! (Can't give zero stars unfortunately)Had my elderly mums car for almost FOUR WEEKS now....for a simple clutch change. Heard a number of excuses from 'wrong part came in', to 'the mechanic got called away' and 'its not a five minute job'. I could have cut the grass at Wembley blade by blade in less time. Advising my mum could take the car somewhere else, knowing it's undriveable with a broken clutch is ridiculous. Was promised it back this week by Wednesday (meant to be dropping it back to get) and lo and behold!,still no car.... Shocking service.
June 2023 by ANGGA BERLIYANTO
If you want to do front wheel spooring, here you wont receive before and after ( degree of toe in toe out) allignment report, only paper stated jobs done. But didn't work, my steering got worse.generate too many parts to replace.Tried to Find another garage, got no discount price but no need to replace parts
April 2023 by Abdulwakeel Ogunbode
Good garage with friendly staffs. Well sectioned and with good service. Pocket friendly too.
February 2023 by John Harvey
Arrived today (8/2) for pre-booked tyre fitting appointment booked on 5/2. Branch closed and sign on door made clear had been closed for at least 2 days. No answer on phone numbers given. Received no contact in advance to rearrange fitting. Bookings still being taken online as if branch open. Multiple other customers in same situation.
February 2023 by Thomas Kinniburgh
I made an online booking and paid for a full service 2 weeks prior to arriving at National Tyres, Alphington Rd, Exeter to closed doors and not a soul in sight. Only when I called the Exeter branch number to enquire was I told that this branch has been closed and that my car cannot be serviced. There was no signage indicating that the branch has been closed (and the company page on Google states clearly that it is open), nor was I contacted by phone or email to cancel my booking or arrange a booking at another branch. The person I spoke to told me he'd "been trying to contact me for days" and that I could make a booking at another branch next month... Really??!! This was a complete waste of my time and fuel. Zero out of ten for customer service.
December 2022 by monsieurtechnical
Excellent service from here. Very relieved to have my 1 week old tyre repaired after getting a screw go into it. Young chap (only one on duty) who answered the phone, fixed the car and called me back when ready was super helpful. Huge thanks from me. Only bad thing was the state of the building and some untidy areas. It cannot be nice working in such conditions, and I hope the management do what they can to improve that. Many thanks again.
December 2022 by Michelle Stewart
Got a puncture and these guys sorted it out even though they were really busy. Great service and lovely staff, fair price too.
