October 2023 by Matt Lettis
Very helpful. Had to visit the Exeter store for a wedding suit measurement. In and out in no time.
September 2023 by Thomas Unwin
9/9/23 exeter branch.I had the best service from Jermaine and team in the rental part of the shop this afternoon. They help with size and nailed down the perfect suit for me, it took a few goes and they were brilliant and couldn?t do enough to help me.They explained all the options and even when certain things weren?t in stock they found ways of making sure I got what I liked.Will 100% go here next time i need a new suit or formal wear?.thanks lads you legends.
September 2023 by Maciej ?uczek
The second time i get a suit from them. It's not worth looking for different businesses. The team knows what they are doing. Very friendly. Will be returning for more outfits
September 2023 by Jim
Previous purchase was surprisingly good so came back for a tailored suit. I was helped by a surprisingly young gentleman that helped me tremendously, the other staff were friendly too. Cost was a few hundred less than other tailors so will likely be back!
September 2023 by Joe Toms
David the assistant Manager is part of an inherent problem at this store. The arrogance of some of the staff is obviously fed from management given my discovery today that David is the worst offender and is actually management himself. Rude, obnoxious and lacking in customer service skills. You chose a career in retail David, step up and deliver or find an alternative career.
July 2023 by Carwyn Blake-Bertram
I hired my wedding suits from the Exeter branch for my groomsmen and myself. Chris was a massive help and answered all the questions I had, no matter how stupid I felt they were. After a bad experience with the Cardiff branch, Chris really was a saving grace and will definitely be returning to the Exeter branch for any future suit needs I have!
July 2023 by Clive Cross
Returning a hire suit, friendly greeting, simple check it was all there and we were out. The whole suit hire has been great from measuring and Collecting in Cambridge to the return at Exeter after a wedding.
June 2023 by Matthew Roberts
Went in to moss bros on the 4/6/23 was very busy initially. On return shop had quietened down was served by a very helpful member of staff called DavidHelped me find sizes and gave me plenty of suggestions. Came away happy with a well fitted suit and shirt. Would highly recommendIf like me you don't like shopping when it's busy I'd avoid mid day and come a bit later in the afternoon
June 2023 by Karen Quilter
My son & I just purchased a suit for his school prom. A man called Bandelees served us. He was absolutely wonderful & his expertise guided us to make the right choice.
June 2023 by kirsty everett-brown
Extremely helpful service from David in a busy shop. We bought one suit and arranged the exchange of another, and we all remarked on the efficiency of the store.
May 2023 by Luke Hosea
Incredibly poor experience, arrived to our appointment having attempted to phone the store three times without answer, young curly haired gentleman made it appear a chore to serve us and informed us to go up the stairs at which point we were greeted by an older gentleman who confirmed our appointment but then left us standing for 10 minutes whilst he played with his computer only to then belittle us and ask what suits we were there to be fitted for. Having arrived to choose and be fitted it was disappointing the choice wasn?t explained. Fair to say we left promptly and will not be using for suit hire. My advice, don?t waste your time.
April 2023 by What does it matter Who cares
Great service at Moss Bros. Was served by Seb who was extremely professional, knowledgeable, Friendly and helpful. Went out of his way for us when looking for a suit. Took his time and was amazingly patient with us. Thanks Seb. Regards?.. Ken.
April 2023 by George Robbins
Visited last week as in the market for a new suit, wasn?t greeted or approached upon entering the store. As we walked and browsed we were ignored. We were dressed appropriately so couldn?t understand this lack of customer service.A colleague behind the till was sounding very unprofessional on the phone at the time we were browsing.
February 2023 by Thomas Wills
Called into Moss Last night to buy a new suit for a trade show that I have approaching and was so nice to be dealt with in a friendly manner! Chris did a great Job and after a failed attempt at buying a suit online was nice to be able to try something on...! Well done Chris and thank you...!
February 2023 by Tim Chatfield
Excellent service dropping my hire kilt off on Sunday at the Exeter branch. Great customer experience and help from staff members Miles & Seb
