February 2024 by james norris
I like it
February 2024 by R A Derrick
Great quality clothing store, right in the centre of the city.
February 2024 by Viet Bui Xuan
Very nice staff and products in the food section. But the self checkout scanners are incomprehensibly and frustratingly bad and require multiple attempts compared to other shops with the same system. Not sure if they are configured like this intentionally to slow down the flow. It's a shame, I may come here less often until this is sorted.
February 2024 by Debbie Jones
Went to pick up an order. Lovely place to shop, especially the food hall
February 2024 by mhah
Doesn?t accept residence permit as proof of ID
January 2024 by Zoe Holmes
Very rude member of staff working in the beauty department who needs some serious training in basic people skills, let alone good customer service.My dad was looking for a specific brand of women's skincare to purchase as a gift so he asked a member of staff (who was working in the beauty department at the time so you would have thought she'd be a good person to ask) where the product would be. The lady took great pleasure in very smugly (and very loudly) correcting my dads pronunciation of the brand name in a really condescending and belittling way. It was such a small correction to his pronunciation that there was really no need to do it. The lady knew exactly which brand my dad was talking about and there was no need to make it sound like he had said something completely incorrect, making him feel very foolish. She then went on to tell my dad that this product was only available on line so he would need to order it from the website.Whilst this conversation was happening, I was browsing the shelves to see if I could find the product myself - which I did. As I had heard the entire conversation and was very unimpressed to say the least, I took the product over to my dad who was still standing next to the lady to show them both that they did in fact have the brand in store. The lady simply said 'Yes, that's the brand' and then very slowly and loudly emphasised the pronunciation again as if my dad was too stupid to understand what she was saying. She then left without even acknowledging that the product was actually available to buy in store, despite telling my dad otherwise.I really hope the lady was just having a bad day and that's not how she normally speaks to people because it was a really nasty experience that left my dad feeling very embarrassed and uncomfortable.
January 2024 by Dani Va
Thank you very much to the really nice guy in the male department who helped my husband to find the right measures for a black suit and a white shirt. He went above and beyond.
December 2023 by Isla Newell
I would love to shop here again, however after seeing the manager report two sleeping homeless people I am rather disappointed. I respect the concern for business, but I personally will not be shopping somewhere that has more concern for a successful business than it does for innocent human beings. Perhaps at the very least you could offer them a hot drink, or some food, if you?re removing them from one of the only sheltered areas. It is upsetting to see you?re happy to allow buskers outside your premises (as I imagine they?re good for business) but not people trying to rest, sheltered from rain.
September 2023 by Carmen Hicks
This is my favourite shop,I am always in here.
September 2023 by Allena Namitala
It's always lovely to shop here
August 2023 by Linda Jeffery
Well kept and bright store good range of clothing and small home selection plus pleasant cafe
August 2023 by Hippy Chippy
Excellent Marks and Spencer, great for the ladies. Leave the wife there and go to the pub for an hour?
August 2023 by Charlotte Brooks
Nick was incredibly helpful with fitting my partners suit. He knew exactly what sizes would fit instantly and made the experience very enjoyable. Couldn?t thank him enough.
July 2023 by Rebecca Oliver
My husband came into M and S Exeter this afternoon to look at suits. Unfortunately you didn't have his size but when he came home he told me that he had received absolutely outstanding service from Angus who is one of your sales assistants on the second floor. That got me thinking!. I remembered that I'd also been served by Angus a week or two ago and I too found him to be absolutely first class. Thanks Angus and well done M and S for employing such great people.
June 2023 by Maija Putni?a
You are more then welcome to enter the store/museum, but wouldn?t be able to purchase anything, tills, self checkout is closed. Waste of time