January 2025 by Adam Shields
Missing the point of being a service. Waited in the cue to get coins for my business for over 30 minutes on a Saturday morning, and eventually had to leave the cue to open said business. We were busy at work, but I rushed out at 2.45 to get to the bank before 3, or closing time. Went to enter at 2.55, and was informed by a female employee with dark hair and glasses, with a very well practiced shrug that screamed 'not my problem', that they wouldn't be able to provide me with any coins, as they were 'about' to shut. Brilliant service. Had there been more than one teller on in the morning, I wouldn't be in this predicament. I am now shopping around for some coin, and will be shopping for a new bank on Monday.
September 2024 by John Smith
THE WORST SERVICE EVER. THIS LADIES THAT WORK IN THIS BRANCH ARE JUST EXTREMELY LAZY. THEY DON?T CARE TOO MUCH ABOUT THE CUSTOMERS?
September 2024 by So Hyun Park
Not helpful at all
September 2024 by chris child
Long long queues
August 2024 by James Barber
This was the one in Exeter massive ques only 2 tills open but 2 staff asking que if they can help , would be best to at leadt one of them to open up thd 3rd till , our branch in Torquay closes soon it says its not busy ?????? When i go there every week there is always a que nearly at the door they stopped opening Saturdays but when it was open was alwsys busy , it just another way to try us to go on line and to make money staff in Torquay are great but clearly a very bad company who on things about profit to work for
August 2024 by Sarfraz Rana
No care for customers staff just passing time
February 2024 by Manoj Purja
Just amazing ?.
November 2023 by Richard Hamilton
Unable to reach this number from over seas. Staff are often rude and unhelpful.
October 2023 by Yousef Yousef
they really care about international students, they even have an office especially for us, deserve 5 stars
October 2023 by Abigael Avi
Extremely poor and slow service
June 2023 by Rachel AC
Very helpful and friendly member of staff.
May 2023 by Iain Connell
A little wait this time, but seen and possible action completed, have to check later on by telephone
April 2023 by Ho ki Lo
Staff have no interest in helping? All they want are to chase you out so that they don't have to do anything. I want to open an account, went to the branch for 4 times and it still can't be done. Staff told me they have to cancel my application and the only way to fix it is to apply again. Ridiculous. Waste my time and effort. When I went to hsbc, it had much better service, staffs were nice and helpful. Highly recommend everyone to use hsbc instead of Lloyd.
December 2022 by Lawrence Broom
Quick and warm
December 2022 by Rita Sculpher
I have never known such friendly helpful staff and didn't wait long on many occasions especially after a bereavementVery impressed will eventually move my accounts to Lloyds
