April 2023 by alison miller
Staff are really nice, it can be very busy but its expected as its a pharmacy. Its normal to wait for some prescriptions, people who get frustrated should realise the staff are just doing their jobs. Be nice, people!
March 2023 by Dawn Perry
As stated in another review, sales assistant was rude and abrasive, not sure of her name but as a customer I dont expect to be spoken too as if I'm an inconvenience, and don't expect to be snapped at and expected to shout out my date of birth andaddress in front of a packed shop in prescriptions are never ready. On one occasion even being told my prescriptions had not been sent over when the surgery confirmed they have.Note to management customer service training is urgently required along with more staff and sn IT system that is up to the job!
February 2023 by Richard Howland
Always very helpful and welcoming,Very knowledgeable staff.
December 2022 by OCTAVI CASALS-FARRE
I don?t know why people are giving 2 star reviews - Lyn is lovely and they?re doing the best they can with all the service pressures at the moment. Have a little patience.
September 2022 by Mike Blackler
Really nice, helpful people but let down by their IT system.
August 2022 by joanne durnford
Awful service. Prescription due Wed, now Friday still not done. Absolutely chaos in the store and staff don't seem to care about people waiting. Couldn't tell me when Prescription would be ready and I seemed to need to be added to a list for it to be made up. When surely by ordering it 6 days ago I should already be on the list
August 2022 by Phil Hope
Hopeless, always a long wait.didn't have what i wanted so took prescription somewhere else, after 5 days had still not removed from the system to allow me to collect somewhere else!!Use Well by Lidl instead, very good.
August 2022 by Matt Firth
This pharmacy continually using excuse for incompetent practices. Always either the system is not working or no staff or now rude because customer's are becoming so irritated by waiting.
August 2022 by James Lynch
The process doesn't work, ridiculous wait times. I don't understand what the issue is, I dread coming here. About as efficient as a Chocolate fire guard
July 2022 by Andy Stapley
I have tried to phone this pharmacy several times but they never answer the phone. I will have to drive there to sort out my father?s medication. Not good
July 2022 by Roonie Barnard
Really quick and professional, only complaint I have is they close for lunch and it doesn't say this on here.
July 2022 by Philip Sourbut
Endless queue for prescription
July 2022 by Daddy B
Never had an issue until now, the opening times are useful if you dont work full time.Maybe one day, just open a little earlier or even till 7pm, so I can collect my prescription
July 2022 by Tracey VB
I'm a regular and the staff are generally pleasant and helpful. I'm patient because I know how busy they are. However, to tell me my prescription was "not there", send me away, to then have the surgery clarify it definitely WAS on the system, to be told yet again by Lloyd's staff there was "nothing on the system". I waited over 45 minutes for the medication I was owed in the middle of a working day. No update until I asked, no solution offered, and no apology whatsoever. Customer service needs improvement. Not to mention, its stressful for sick or anxious people to be messed around like that.
June 2022 by Mark Richards
How this pharmacy is still operating is beyond belief. Opted to pay for delivery as there was always a queue, very long wait and various queries when collecting my Father's meds in person. All ok until recently when delivery failed to arrive. Rang up only to be told the deliveries had stopped as "a colleague said they are no longer needed". An incredible, unbelievable and life threatening statement and mistake. My father has now gone 3 days without his meds. Counter staff are always lovely and helpful but this practice needs complete restructuring and managerial sorting - and fast.
