December 2023 by Andy G
Extremely rude staff. Ridiculous opening times, including a 1 3/4 hour lunch break from 12:15-14:00. Evidently the staff and management don't believe a pharmacy's job is to provide a public service.Strongly recommend everyone takes business elsewhere or to online services such as Pharmacy2u.
September 2023 by Alex Nuggz
Avoid this place if you can. Staff very rude, especially the pharmacist. Wasting time of GP surgeries. Formal complaint made. We'll use Tesco going forward
September 2023 by Elly Nagy
I have chosen to collect my prescriptions elsewhere, due to customer service I have received for myself and my family.
August 2023 by shawn Davekathmercmack
Very friendly staff a pleasure to visit
August 2023 by shawn
Very friendly staff a pleasure to visit
May 2023 by Des & sarah Carter
Always good service and seem to be very efficient on prescriptions .
April 2023 by Looby
Great friendly local pharmacy. As Cranbrook has grown they have become so much busier but they always make time and have a smile for you, great customer service and very knowledgable when asking for advice.
February 2023 by Christina MacDonald
Very helpful and informative pharmacist. I will usually go here as a first port of call for medical advice, rather than our GP. Pharmacist doesn't solely recommend pharmaceutical solutions either which is refreshing. Very reassuring and informative.
November 2022 by Nigel Norkett
I have used them for 6 years because I live in Cranbrook and they are convenient. I have been dissatisfied on several occasions and so not feel like they value my custom. They have a take it or leave it attitude.
November 2022 by Daisy mclauchlan
Staff always very helpful and kind. This very busy pharmacy is doing really well , thank you
August 2022 by Hugbeex
Wow talk about rude. Maybe learn some manners
June 2022 by Janka Vargova
Staff is unprofessional, lying on phone about repeating prescription. Also doesn?t pack all the items from prescriptions, even I asked them if they packed everything. Terrible customer service. I?ve already sending my repeated prescription to another pharmacy.
February 2022 by Phoebe Dunn
Where do I begin, complete rudeness from the staff. Judgemental, unfriendly and think that they are above everyone else. I have never in my life seen such behaviour like this from apprent- professionals, have to admit don't feel completely safe with them handling my prescriptions as they think the know best about your illness when a qualified doctors have assessed my situation. Seriously need to become more in tune with there customers or re-think on their job title.... ?
January 2022 by Amelia Megan
All staff including the pharmacist are always helpful and friendly.
October 2021 by Lívia Szabóová
Disgraceful behaviour. Will never set foot in this pharmacy again.