9AM - 7PM
Unit 6
Cell Phone Stores
9:30AM - 6PM
Unit 2
Cell Phone Stores
“Having had zero service from Three customer support over the phone, I came to the shop in Exeter, where the current manager and a female member of staff were extremely helpful in assisting me to close my account, something I have tried to do on 4 occasions over the phone with total failure to achieve by the phone support staff. Further, the staff have today helped me raise a complaint to reclaim charges the company has applied in maintaining the account against my express wishes. I have had the contract since 2016 to 2018! Very greedy of Three, but the store staff in Exeter are a credit to the company!”
10AM - 6PM
Unit 1
Cell Phone Stores
“After almost a year of back and forth with Vodafone & Carphone Warehouse, Joe finally managed to diagnose the issue with my phone & come up with a solution! Honestly a five star experience with him & a credit to the team.”
“I lost my mobile phone today and in panic went into Exeter High Street store. 2 of the young men went out of their way to be kind to enable me to try to trace it. I can only thank them massively for their kindness to a not so young lady. I wish I had noted their names but didn't in the anxious moment. Thank you both.
Monday 9th circa 3.00.”
9AM - 6PM
246 High St
Cell Phone Stores
“5 stars from me. Sam the man, was a pleasure to deal with Having enough of customer services on the phone, some foreign call centre who have no idea what you are saying to them! I went to the local store, and all my issues were dealt with professionally and efficiently.”
9AM - 5:30PM
241 High St
Cell Phone Stores
“I just had to say what helpful and friendly staff there are in this store. I have had several visits recently, being a mobile numpty, about getting a new phone. Eventually I had two to choose from and went in yet again. The one we decided on was no longer availble, so I bought it in John Lewis, thinking they would help with setting it up. How wrong I was! They would ... at a considerable cost. Luckily O2 came to my rescue again when I couldn't set up properly and helped me out. Fabulous service, I'm so grateful. I would highly recommend this store. I'm just sorry I couldn't buy my phone from them. Thank you O2 Exeter!”
“Staff are very helpful and make customers feel valued and well treated. Was served by Jordan D who’s patient and friendly, explains the process well and shows attention to details. Would recommend this shop.”