March 2024 by Rach Yeomans
My elderly friend with dementia visited the store today, she got very confused while she was there, couldn't remember why she had gone. The Pharmacist (Andrew) found my number in my friend's bag and contacted me. He very kindly gave me his mobile number so I could just pull up and wait at the rear of the store, Julie and Andrew brought my friend down to the car so I could take her home. Thank you so much for your wonderful care and understanding.
March 2024 by Donna Badham
Extremely poor customer care by management and staff memberI won?t be going to this store again
February 2024 by Sora Beautiful
Bought a lot of things from here.
February 2024 by Flint Rixon
Lovely place, good friendly staff who are very knowledgeable, evie was great! Plenty of stock choices and light airy store right on the high street. It's a win from me. Kids clothes upstairs.
February 2024 by Naseer Khan
Very expensive, Non interested staff. Not polite, I could have bought the test at till but was told to queue Up for this. Wasted 20 minutes. Not good
February 2024 by OxbowSammy08
There was a very rude member of staff on the perfume counter on Sunday. I stood waiting to ask a question, and her response was very dismissive.
January 2024 by Sam Dave Pollard
Have used the pharmacy many times and the staff are brilliant - always extremely polite, friendly, and helpful, despite being very busy.
December 2023 by Rachael Chart
Miserable lady on Health desk not wanting to help saying go to doctor when advertised all the time not to go to doctor but go to pharmacy for help as they can most of the time!! When I explained this she then asked pharmacist and we were then told we could wait and she can help?? Sat for 30 minutes waiting and not once did I see her smile she was not friendly at all and it was Sunday and not very busy!!
November 2023 by Miss Abyssal
Went to the pharmacy to collect a emergency prescription, was told to wait until the guy in consultations was done and that he could confirm it.Was waiting 30 mins until he came out and served a couple. Waited another 10 mins, then served a women at the till. I decided to wait behind the lady until he was done so I could ask about my emergency prescription as I had been waiting a long time. When they finished there transaction he didn't even give me eye contact and walked away quickly before I could say anything.When I was finally seen by a women (10mins later), I was told I needed my box from before or a slip... as she couldn't access my data. I normally go mount pleasant boots but they where closed, so went online for 111 emergency prescription.So why did I wait about 1 hour to get told I could not get my emergency prescription when it was on there system?The pills I take can't be stopped suddenly as there for My heart.Answer the phone!Don't ignore customers!Give 111 emergency prescriptions.Don't make people wait for nothing...Lucky 111 told me to go to a different pharmacy where I was served.
November 2023 by Ellie Marsden
Visited Boots Exeter and was greated by a very attentive lady called Jess, I was after a new make-up brush whilst also hoping for some knowledge on application of makeup. My expectations where exceeded, will definitely be coming back for further purchases of my collection.
November 2023 by Lucie Millitt
Jess was super! Knew her products and exactly what I needed for my complexion (and recommended me a shade of lipstick that?s my now favourite). Thank you!
November 2023 by sam
Doesn?t stock hydrogen peroxide and haven?t had it for a year. More of a makeup counter than a pharmacy.
November 2023 by Tynan Eames
Extremely helpful. I got my heart rate and blood pressure measured and was given advice on medications when sick. It is quite large with plenty of options.
October 2023 by Maria-Magdalena Boyuklieva
My personal experience was 11/10. I shopped at Boots in Exeter last month and Jess is the perfect (shop) assistant a client can ask for. She was really friendly and ready to help. The fact that she prepared for me the things that I wanted to try made me even more grateful that I got this lucky to meet her and have this amazing experience! After I got back I told to several people about it, I was just that impressed and grateful for her. 100% recommend. Xx.
October 2023 by Lolly Smith
I came in feeling pretty down about my skin and really wanted a foundation to give me my confidence back, Jess at MAC was so lovely and attentive. She talked me through different options until we found the perfect match for me - I even treated myself to a new lipstick too! Thank you Jess I will definitely be back to see you again.