January 2024 by Sergei Jelissejenko
Very happy with my order. Thank you.
January 2024 by Victoria Messent
Purchased a dining table and it arrived scratched, marked and unfit for purpose. One table leg is shorter than the rest. They told me to try swapping the legs around!! The table is slowly falling apart and every time we pull a chair out the top comes off. Table is nothing like was pictured. The company have now stopped replying to my emails so not sure if I?ll be refunded and table returned. I will keep trying but in the meantime would not recommend this company at all.
December 2023 by Lucy Ford
Please think twice before placing an order with this company. I ordered in September, with their website stating order now for Christmas delivery, which it still claims. I have recieved an email today notifying me that they can not deliver until January, having already confirmed ready for dispatch and a delivery date before Christmas. I have had to cancel my order, we are very disappointed as we have waited patiently. Then to be told that their refund will take 30 days to clear.
November 2023 by Melanie Dean
Please please do not order from this companyI am on week 9 waiting for our table and chairs who we paid good money for to be deliveredEmails are being unanswered and Facebook comments deletedI have been contacted by several people on Facebook in the same situation as usI have now had to go through my bank account to claim the money back and will be reporting to Trading standardsI am so upset they are doing this to so many people it is theft
November 2023 by Bethan Wilson
Starting to get concerned with this company, ordered table and chairs 8 weeks ago and have sent 3 emails and my posts on their social media are being deleted and ignored. No contact number available for them.Ive had no contact since my order in September and unsure if and when my order will be delivered. Will start to request a refund through my bank.
August 2023 by shannon grimwood
Would not recommend. Am currently on week 9 of waiting for my dining set. Communication has been awful. I Was told last week it would be delivered this week, am yet to receive a shipping notification or contact from a courier so yet again I doubt this is actually going to happen. I have emailed several times a day for an update since Friday, (now Tuesday) and am yet to receive any response at all. Have tried calling but automated message says to email, which appear to be being ignored. Very frustrated after spending a considerable amount of money on what I believed to be a quality product but now I?m highly doubting this is even a credible company at all, and are in fact scammers.Was also told after 8 weeks of waiting our product wasn?t even available in Oak and to have it in Pine instead, was offered a refund of the price difference which I still haven?t received, then a few days later suddenly they could source my correct order.Massively losing faith in this company.*EDIT*The dining table has now apparently been shipped but I am still yet to receive it. (Now Thursday)So albeit not a scam, do bare in mind there will be a considerably long wait for your product and communication will be poor.
July 2023 by Zoe Domleo
Love love love our new dining set! Beautiful heavy pieces, finished beautifully and even better knowing its reclaimed wood ?? Third party haulage company organised by Project Renewal we're excellent too, very friendly and exactly when they said they'd be there
February 2023 by Sara
Over priced for the quality of the products. Very not recommend and not professional company. The chairs started chipping just 2 months after buying them. We contacted the company for the paint color to tough up the chips, no response even after many emails! The bench is not sanded before painting you can see all the splinters and they are pretty dangerous to tough. The chairs arrived wet paint the guys who delivered the furniture had their fingerprints all over the furniture!
February 2023 by Janet Rich
I bought 4 chairs from Project Renewal. There were some delays with the delivery but they were so incredibly helpful getting it sorted! They are absolutely gorgeous and I am so happy that we finally have some chairs to match our pre-loved table!
February 2023 by Rachel Broomfield
Bought a table, chairs and bench. Items of good quality and issues that arose were fixed by the team at Project Renewal
