January 2024 by J G
Package was dropped off here at the beginning of December and forgotten about for "processing" for almost a month. Wasn't able to gift a main Christmas present because of the incompetence and disorganisation of this place
December 2023 by Phil Stel
Very poor service and rude to boot!
December 2023 by Ruff Diamond Artists
As others have already stated, rude, arrogant, and God help you if you put your parcel down on the scales to heavy or definitely don't step over the queue line, or even worse, can't remember what you have put in your parcel lol. Between the 2 of them, they make a good comedy act on tv. They really need some customer services training or sacking, one or the other.
September 2023 by Jamie Richard Brooks
What's the point in having a 5:30pm close time advertised when they just say we are closed anywhere between 5pm and 5:30pm.
June 2023 by Miss M
WOW, the 2 middle-aged women working here are so incredibly rude!! Very abrupt and made me feel like I was a complete inconvenience just to be served. They should not be working in a customer - facing role and if they were my staff I'd sack them on the spot!
January 2023 by adele willetts
1. Red Royal Mail ?sorry we missed you? card through the post.2. Post then redirected to neighbour opposite.3. Post didn?t arrive to neighbour opposite.4. Red Royal Mail ?sorry we missed you card? received to OUR house again with a rude message written on by postman; ? second time of delivery!?5. Worried that important post would not arrive; I again, arranged for a redelivery to the local post OFFICE.(I COULDN?T arrange for a redelivery to Dartmouth delivery office as they are only open on a Thursday morning)Unless? I don?t have a job and happen to be free on a Thursday morning???6. I asked a friend who had a day off to collect it from the Dartmouth POST office. Said friend was spoken to rudely by the lady in the Dartmouth POST office who said; you should have collected it from Dartmouth Delivery office!Said friend explained that we work every day so to be free on ?Thursday morning? to collect post is not possible.To summarise? these people want a payrise!!! ? ??Given the diabolical service- Royal Mail needs to disappear completely! Imagine having to work every day, be a nice human being and not throw your teddies out of the pram because you don?t get paid enough. Find another job then/get some qualifications!Get a life RM!
December 2022 by steve mcmillan
Post goes missing. Recorded delivery is pushed through whilst I am asleep (I work nights), signed XP1. The post goes missing. The last twenty or so marked recorded delivery have not been presented for a signature.
December 2022 by Jess Smith
The man who runs the south brent post office service is the most misogynistic, arrogant man I?ve ever had to deal with. Shouldn?t be doing the job because he is horrible to customers.
November 2022 by sherthe lock
These two woman should not be aloud to deal with members of the public they are so rude and on a power trip they do not inform the public of the very unprofessional service they provide for the post office why Royal Mail or the spar want to be associated with these two woman is Beyond me !
October 2022 by LennyThe Drome
These two woman should not be aloud to deal with members of the public they are so rude and on a power trip they do not inform the public of the very unprofessional service they provide for the post office why Royal Mail or the spar want to be associated with these two woman is Beyond me !
October 2022 by Allan sherlock
These two woman should not be aloud to deal with members of the public they are so rude and on a power trip they do not inform the public of the very unprofessional service they provide for the post office why Royal Mail or the spar want to be associated with these two woman is Beyond me !
April 2022 by David Williams
Awful attitude, just as noted in another recent review. I?d go a long way to avoid this post office in future (as a regular visitor to Dartmouth). It?s hard to believe that its managers really want to lose business, and so they need to urgently apply some customer service training.
January 2022 by Loui W
This post office is run by 2 of the most rudest and arrogant middle aged women. They ignore you and let you stand there for 10 minutes and then switch off the lights and tell you that they are closed. No list of opening hours on New Year's Eve. They need to work on their customer skills big time
November 2021 by Will - Kelly
Nice staff.... the beautiful red head seems to have left!
August 2021 by Steven Turner
The staff are always very friendly and helpful even when they are very busy. This is also the only place to bank in Dartmouth with paying in and withdrawals available for most banks including Natwest, TSB etc, along with it's bureau de change and passport check and send this is a very well run professional, courteous and friendly place for all of your post and financial services.