February 2024 by Curtis Neesam
Great, fast service from really friendly staff. Consulted me before going ahead with expensive upgrades and were very sensitive to keeping costs low. Couldn't recommend them enough.
November 2023 by Anita Stacey
Brilliant service and advice. Kindly fitted me in for a puncture repair at a reasonable price.
October 2023 by Lazz Hewings
They have gone out of their way to help and keep costs down supplying and maintaining my boys' bikes, from servicing to spare parts. Its no wonder they've been going for so long. Highly recommended!
September 2023 by Gareth Young
Took deposit then nothing
August 2023 by Itchy Feet
A great local bike shop who I use quite regularly with friendly helpful staff and good stock at a reasonable price.
July 2023 by T Alder
My front dynamo hub broke they lies to me it would be fixed I'm ten days. I'm missing the front wheel on my 1700 pounds bike for 7 weeks now although the first summer I'm heart broken, lights I bought to be always on with the dynamo so I'm safe and seen on the road are broken and off all this time. Told they were calling meback and never call back to tell me they were too busy selling new bikes to remember. Ever. AVOID THESSE HATERS. Worst customer care
July 2023 by John Bellaimey
I?m traveling from the US and even though they were obviously super busy, they diagnosed and fixed my problem in one day, not the promised three. A happy, focused, knowledgeable bunch!
May 2023 by Rhys Evans
Great service, very responsive to emails/calls, very quick turn around with sending the product out (very well packaged too!).They were also very honest when a product wasn't quite as described, and resolved the issue very quickly. Thanks for the great buying experience!
April 2023 by Sarah Pine
Really helpful shop, Tom helped me out by servicing my Giant road bike and was really informative about the work done and it?s now running great!
January 2023 by Kath Darlington
Amazing and efficient experience, would highly recommend. Thank you for such a quick and problem free transaction .
July 2022 by Matt Keene
I was really well looked after by these guys, and would definitely buy again from them with confidence. Great customer service, pre sale during and after sale. Recommended
March 2022 by Helen Colin Mchugo
We on hoilday and we had a problem with our tubeless road tyre. We found soames cycles on google maps and just called in on off chance. We could not get the trye we needed and was told we could try other shops. But we decided to go for a inner tube as it meant we pay for the time they spent with us. Excellent service.
March 2022 by Phil Williams
I called the guys up for a replacement inner tube and rear tyre and headed to the shop. A warm, friendly welcome greeted me and the tyre was replaced within minutes. Very professional and efficient service. Would definitely recommend these guys.
January 2022 by Max Eboy
simply the best bike shop in the world! I?ve been going to Soanes for well over a quarter of a century. always good prices and good advice Sid is amazingly knowledgeable and practical. I wouldn?t go anywhere else I have about seven bikes and they maintain them all if I need something that I can?t do myself.
August 2021 by Kev Snow
I don?t often leave reviews but on this occasions I will make the exception first time using Soanes Cycles and was not disappointed first class service and very reasonable prices will definitely being going back for my next service.
