March 2024 by Jack Spink
Fantastic food and great
March 2024 by Jay Smith
Stopped this afternoon as an afterthought as we were running late to catch the steak strain from Buckfastleigh. Absolutely delighted that we did, warm welcome from the young chap behind the bar who kindly found a high chair for my son, and a delightful waitress who gave my son a child?s menu, and kept him entertained while we waited for food (not a long wait). My mother and I both had sandwiches which were lovely, and my son had the child?s fish and chips- I successfully managed to steal a bit of his lunch with my hand intact (rare as he decidedly DOES NOT share food) and I?ve got to say that it was one of the nicest pieces of fish I?ve had in a very long time! Exceptionally good value at £5.99.A genuine warm welcome, a cracking lunch, a large selection of beer and it didn?t break the bank. Easy parking and access and less than 2 minutes off the A38.Thanks again guys,Jon, Sally and Billy.
March 2024 by Nick Redekop
Food was delicious and service was prompt and friendly. We didn?t stay at the Hotel however shared two dinners at the restaurant, one for a birthday. The service was fantastic.Food & drinks: Fish and chips were delicious and large portions for a great price! Very kid friendly
March 2024 by elizabeth shepley
Lovely food but very poor slow service unfortunately. We weren't in a rush so didn't mind too much.
March 2024 by Andy Burton
Our stay was great, all the staff were really helpful and made everything easy, rooms were really nice
March 2024 by Kirk Mealand
Lovely food. Great choice of drink with a lovely atmosphere and friendly
March 2024 by Sandra Setherton
As the grandmother of 'the brat' mentioned in the previous review I feel it necessary to leave a review to defend the staff and business.If you haven't already read it, please do!Yes, my grandson jumped out of the car and ran into the pub, yes his mother is a member of staff, no he was not running around the bar and at no point was he left unattended. As you so rudely shouted he is about 12, so therefore not a small child running around causing chaos. He was excited to see his mum on her break. He was excited to see the other members of staff that he knows and sees regularly. He was also excited to see a regular customer's new dog, who he sat calmly stroking. This is also the same customer who couldn't walk out of the front door because your own dogs were so reactive.The Assistant Manager who tried to serve you, informed you they had no steak. Your immediate reaction was to shout and swear at her! She stayed calm and professional. She is a credit to the business for how she tried to defuse the situation. She apologised repeatedly only to receive another tirade of profanities as you walked away. When she approached your table to ask you to stop swearing at the top of your voice because there was a child seated in the same area from you, you shouted across that you didn't care because he looked 'about 12'.When I then said that I cared about him hearing the language being used, you got up and came towards us in a threatening manner. His mother, who as I said previously is a member of staff, stood up between you and us and said 'Please don't.'Only at this point you were politely asked to leave, which you did but you were still swearing like a trooper. The shouting at us and hand gestures through the window really topped it off. A woman of your age should know better. You should be ashamed of your behaviour.The staff in the building did their absolute best to appease you and you were rude and very confrontational. They go above and beyond with their customer service and I will continue to rave about how fantastic they are. Well done team! Keep up the good work.
March 2024 by Sue Gray
Went in today for my husbands birthday . Went up to the bar and ordered 2 sirloin steaks, was toll nothing available until 5pm. Sat and waited with drinks. At one point a little brat of a boy ran in on his own, was obviously familiar with the place, then his grandmother apppeared and then his mother who was wearing a full staff uniform. At 5pm approached the bar and asked for steaks; only to be told no steaks available.Why was I not told this at 3pm, could have gone elsewhere. I was then told to stop shouting as a child was in the bar, yes, you guess right the child that came in on his own running around the bar. Will never be back and if you want a meal definitely not recommended
March 2024 by Karen Watson
A lovely friendly place,with efficient staff who go out of their way to help. High quality food with a huge choice on the menu even have a dog menu for your four legged members of the family. Their rooms offer a high standard if you would like to stay. Highly recommend a visit here.Noteworthy details: Dog friendly, child friendly and a lovely open fire
March 2024 by Lisa Handy
Great menu and customer service in a convenient location!Food & drinks: Great kids menu
March 2024 by Tony Cobley
Booked a Sunday breakfast here with 4 friends and we all absolutely loved it.Amazing food, great service and nice space.Many thanks.
March 2024 by Bxn Lxnqmexd
Absolutely fantastic, great staff who are very friendly! Shame they had been out of steaks the time I had been there but brilliant food and overall cracking experience will definitely be coming back ??
March 2024 by Holly Harrison
Couldn?t rate location, food etc as we didn?t get the chance to attend our booking. Booked online last week for 9 people on Sunday 18th Feb, I was messaged asking for a £5 pp deposit which is fine and standard practice. I called to make the deposit and was asked to call back when they were less busy and when a manager was available. An email was received Tuesday 14th February (automated) stating they had our booking and were happy to have us. My partner then called on Wednesday to make the deposit and was told the person that could take deposits wasn?t available but they would call him back ASAP on the number he provided. No call back by Saturday and no one answered our calls until 16:00 on Saturday afternoon (we had left earlier messages) to be told our booking could not be found, may have been cancelled, and a manager would call back as soon as possible. No call back on Saturday and at 08:04 this morning we received an email stating ?enquiry rejected - could not accommodate party size?. If an error had been made or messages not passed along to managers I would have at least expected an apology via the phone, however an email the day we have 6 family members travelling from Bristol is unacceptable. We?re local and have been eating here for 20+ years with friends and family and will not be doing so again, such a let down and we?re now scrambling to find somewhere to accommodate our party. Will not eat here again and will not be recommending. Be cautious if you?re booking for groups.**update - we received a call 30 minutes after our original booking time, and just after I imagine they saw this review offering to squeeze us in. Obviously we?d found another restaurant as we had 8 family members from Bristol travelling down. The member of staff assured us a manager would call back later that day to offer an apology for the error, no call back received a week later!
March 2024 by Stan Matthews
Had a Birthday lunch with 3 family members. Staff were really friendly from the moment we arrived until we left some 3 hours later. We had no need to rush any part of our meal, and felt that we could have stayed all day if we wanted to. Ordered 3 different meals between the 4 of us, all of which were superb.Prices were very competitive for everything on the menu and not over priced. Would certainly go again and definitely recommend to anyone.Our next trip will be to try the Sunday roast, which, judging by what we've had already, should be lovely.
March 2024 by Scouse Syd Davie
Great atmosphere, awesome food ,recommended.
