January 2024 by Garry wood
Screwed up my medication again . leadership there is useless.hope one day it's not serious and somebody dies
October 2023 by Sandra Morgan
Waited 4 weeks for item out of stock. Insulin needles. Was told they had been discontinued so had to get prescription for another type. Have since got them from another chemist
April 2023 by steve noyce
I picked up a prescription recently and an Assistant ( I think she was called Sarah) was extremely helpful and went out of her was to Assistant with my prescription. She explained in a non condescending manner and was extremely empathetic to my needs.My prescription was delt with promptly . I was so pleased with the service I have changed my monthly repeat to Asda.I feel this lady should be commended for her customers skills and her efficient service.
April 2023 by Oz Osburn
Only used the once, gave me all the information I needed over the phone and quick service in store.
March 2023 by Steve Townhill
Very helpful links in these hard times . Good job as doctors over loaded
December 2022 by terry l
Queued for 45 mins on 23rd dec at 3pm to collect an urgently needed prescription. Item had been sent electronically by doctor at 9.30 am the same day. Assistant told me that they didnt have any record (this was the fourth occasionthis particluar woman had incorrectly informed that tablets had not been sent) - Queried again but told not sent by surgery. Returned to car - phoned surgery who confrimed prescription had been sent to Asda. Returned top store queued again for another 30 mins to be served by same woman who had the tablets and prescription. Male pharmacist came out attempted to speak to him about why they could not identify sent prescriptions. Wouldn't listen - threw arms in the air and shouted "I dont care". Then gave me prescription back and told me to take it elsewhere. By this time it was 5.15 pm and it wast too late to get the tablets anywhere else. Finally managed to obtain vital prescription at Tescos Barnstaple some 5 hours later. Appalling.
August 2022 by Martin Sampson
Lovely staff, but if you have to collect a prescription be prepared for a very long wait. Half an hour if you're lucky.
July 2022 by Marissa Lewin
Would give zero stars if I could, used to be really good but now absolutely uselessYou take a prescription in at least 10 days before and then you queue for upto an hour only to be told "it's with the pharmacist and can you come in 20 mins!!!!"NO I CAN'T I JUST WASTED MY LUNCH BREAK QUEING!!
May 2022 by Paul Smythe
6 months ago I rated Asda pharmacy with 5 stars.For some reason the wheels have come off completely.The last couple of visits have been terrible with long waiting times 45 minutes and 1 hour respectively. They also don't seem to carry stock even when given plenty of time.
April 2022 by Samantha Scott (SB)
1 hour 10 minutes to collect a prescription, the queue, waiting for prescription that was put in yesterday, get given the wrong one, prescription not complete when I finally got it, another wait for it to be sorted out. So slow ? it's a joke!!!!
April 2022 by Smith Laura
I would give this pharmacy zero stars. The ques and the wait time is ridiculously slow doesn?t matter what time or day. Even on a Friday night at 9.30pm everyone in the que was told to come back in half an hour .Sometimes waiting weeks for needed medications. Talking to other customers they all had the same complaints. You call before going and are told it?s ready when clearly it isn?t.when you get there they either can?t find it or you have to wait again for long periods. Will not be using this pharmacy in future and don?t recommend it.
April 2022 by Shaun Saintey
Unable to fill a 111 referral due to "software issues" so they forwarded it on to a pharmacy that was infact closed. Didn't return my call so I had to drive up there, then they allegedly sent it to another pharmacy in Barnstaple. It has now completely dissappeared into the ether. Asda won't answer the phone again. Left totally without the medication. Will have to ring 111 again tomorrow as everywhere closed now.
April 2022 by Samantha Scott
1 hour 10 minutes to collect a prescription, the queue, waiting for prescription that was put in yesterday, get given the wrong one, prescription not complete when I finally got it, another wait for it to be sorted out. So slow ? it's a joke!!!!
April 2022 by Eden Jane
Waiting for 20 minutes for them to get my prescription, was then told that i would need to wait a further 30 mins for it, absolute joke.
September 2021 by patrina tee
So helpful and very nice people and they do has much has they can to help . pharmacy came to me at the other end of store for me .I was unwell that day .