March 2024 by Connor Pike
Had a booking at 10 am today but we arrived a little early approximately 9:45 and greeted with great hospitality. The store was very clean not over crowded and its in a very easy location to get to from the green lanes indoor car park, we had a booking appointment with Deana and she was amazing , could have a laugh with her, very knowledged about everything and very helpful when helping us choose the right holiday very easy process with the help from her . And would answer all out questions we had.Could not recommend tui enough
March 2024 by Samuel Stevens
Great place to book a holiday. Special mention to Leah for making it a swift & enjoyable experience. Good talking to someone face to face & being able to ask questions. Highly recommend. Many thanks
February 2024 by Glen Davis
Booked our family holiday with Amy-Louise today. She was polite, informative and very helpful. A great experience all round and would recommend.
February 2024 by Smith Laura
AVOID AVOID AVOIDBooked a holiday the flight was cancelled so we were not going on holiday with the friends we went into store to book with. We would have only 3 days with them. Then a month or so later they cancelled the flight again and booked us at an airport 5hrs away. They again wanted to push our holiday back futher into April when it?s not that hot. I said for the inconvenience you should be paying for the seats as they were Included in the original booking. The manger at Barnstaple was not willing to do this considering they ruined our whole holiday. I cancelled and got a refund I will never use TUI again !! Avoid at call costs they have no customer service how we were treated was disgusting
February 2024 by Colin Hamlin
Excellent service from very knowledgeable and courteous staff
February 2024 by tanya bowman
got seen really quickly, the staff were really friendly. offered refreshment, and were sat comfortably throughout the booking. helpful and polite. clear and concise, explained things really well and were approachable and smiley which put us at ease.
February 2024 by Dee Sauerzapf
Brilliant service, extremely helpful and efficientJacqui sorted our holiday just as we wanted it, nothing was too much trouble!
February 2024 by Maureen Cole
Many thanks to Ann-Marie in your store, she sorted out several problems with our holiday bookings, and went above and beyond to help us. Everything now sorted and now looking forward to our holidays.Her expertise and knowledge restored our faith in TUI, thank you Ann-Marie.
February 2024 by Esmae Ross
Kirsten was so helpful with our holiday plans, really patient when we were unsure about what we wanted and determined to find the best for us! I've used the Barnstaple TUI before and will do so again.
February 2024 by Bryn Rees
My wife and I looked on line for the holiday we wanted and then arranged an appointment in the shop . Deana Rose sorted the holiday for us quickly and with great humour. She also got it slightly cheaper.
February 2024 by Syma Malik
Olivia has great customer service, very friendly and competent. she has given us Fantastic deals..We are very happy with TUI Barnstaple services.Highly recommended!!!
February 2024 by Riaz Malik
We have booked for Disney land Paris and Florida at TUI Barnstaple, Olivia was really friendly, helpful. She booked our holiday.She is Highly recommend.
February 2024 by Charlotte Belton
This is the 2nd time we have booked with tui in the last year the service is exceptional we have always booked with Dena she is so friendly and knowledgeable we have just got back from disney and have booked again straight away nothing is to much trouble and shes always happy to answer any questions we have x
February 2024 by Sophie Hingston
Came in to book my partners birthday trip! Was treated by the lovely deana, she was absolutely amazing! Would definitely recommend booking with TUI!!!
February 2024 by Rob Gibbs
Kristen was friendly, helpful and informative. Thank you for your help