March 2025 by Chitra Jacek
We had a fantastic experience working with Will! He is always polite, helpful, and went above and beyond to ensure the purchase went smoothly. He consistently chased the conveyancers, sellers and us to make sure things were progressing on time and kept both parties updated with regular calls, ensuring everyone was in the loop. Their proactive approach really helped move things forward. We have bought and sold few properties in the past, but their service is by far the best I have experienced so far. Highly recommend their services!
March 2025 by Angela Bedford
I had the pleasure of meeting Will from the Barnstaple office when deciding to move back to Devon from Norfolk. From the start of viewing the property through to exchange Will was extremely professional yet calm and friendly through a horrendous chain issue. These issues were out of my control but appreciate expectations from developers can be a different story. The excellent relationship with Will at Jackson Stops and the developer afforded me reassurance that they would do everything to help me through it. I have bought new properties previously but the help and keeping me informed was second to none, and I believe it is because of this highly professional team I have secured my new home having had a torrid time. My grateful thanks to Will at the Barnstaple office for his patient, kindness and professionalism. Highly recommend this team and the excellent service provided to me. Thank you.
March 2025 by Claire
I wish I could give more stars the staff at Jackson-Stops from start to finish are outstanding , they have gone above and beyond to help me purchase my dream home. Sadly I lost it once thanks to my chain breaking but thanks to James and Will and all their hard work and fighting my corner I am now the proud owner. They are great in keeping you informed with everything , nothing is to much trouble and don?t keep you waiting when you need more information. Very helpful and professional but also super friendly, even got calls from them to congratulate me on my exchange of contract. I haven?t even met Will yet but he is a real credit to this company and absolute pleasure to be able call a upon, a brilliant young man.I can?t thank them enough for everything and would highly recommend this company to everyone selling or purchasing a property.
November 2024 by Christine Barnes
I can?t rate or thank James and William enough , the support I got all year, them helping me to purchase my property , professional , supportive and I could have done it without them !
Thank you ? a million times ?
May 2024 by Christopher Mann
We've just completed the sale of our flat in Woolacombe- James and his team were excellent from the start. I can't recommend them enough! Many thanks!
February 2024 by EJ S
Despite my house not fitting the criteria of those Jackson-Stops typically sell, James very kindly visited to assist with guidance. He passed onto me a list of architects, one of whom is now assisting me with the best way to tackle the issue of creating parking. There was no gain for James to visit to him so I am very grateful.
February 2024 by Jonathan Slaughter
We have just bought a house on Exmoor which was being marketed by Jackson-Stops Barnstaple. Katie was our main point of contact and she was an absolute delight to deal with - friendly, professional and very responsive. She wanted both the seller and the buyer to have the best possible experience and made it happen. We can?t recommend her enough.
January 2024 by Yvonne Liddon
Very understanding and professional team in BarnstapleThey all knew my selling requirements and worked with me to make my sale quick and as smooth as possibleYL
November 2023 by Sue Farmer
Jackson-Stops, in particular Katie and James have been an absolute pleasure to work with throughout our house purchase. They are extremely easy to communicate with, they answered our many frequent requests and questions quickly and efficiently. We are new to North Devon so their knowledge of the local area has been invaluable. They have made the whole process from start to finish a thoroughly good experience and we cannot thank them enough. We would thoroughly recommend them to future house buyers and sellers and if we ever move again we will definitely be instructing them to act on our behalf.
October 2023 by Darren Lock
We would like to thank all of the Jackson-Stops team for getting the sale of our property over the line. At times it seemed like it was unlikely to happen, probably one of the longest to exchange we have ever had when selling a property.Personal thanks to Katie who kept us all positive and informed along the way. Katie certainly played her part in getting the sale of our property to exchange. We have even ended up with 6.5 weeks between exchange and completion which has taken the pressure off organising everything. We cannot recommend them enough, from the start James was straight talking and not pushy and the whole team helped us find the perfect buyer.
February 2023 by John C.
We interviewed a number of N Devon agents to sell my mother's old farmhouse and appointed Jackson-Stops because James Carroll seemed the best able to identify and market its unique characteristics. Not only did he achieve a price considerably above the expected range but he was also very effective and professional in dealing with all queries expeditiously. He generally made himself available whenever I called and, if not, I heard back from him very soon afterwards. I have no hesitation in recommending Jackson-Stops N Devon to anyone considering selling their property.
November 2022 by Ali Temenos
James and Ria gave me an exceptional service with selling successfully. Huge experience and knowledge, friendly and ultra helpful. Totally trustworthy and I can highly recommend them! Thank you so much, Ali
September 2022 by Cathy Walker
We have had the good fortune to both buy a property through Jackson-Stops Barnstaple and sell one. Both experiences were extremely positive and when difficulties occurred (as they generally do in this process), we felt James and Ria were totally committed to the right outcome and very supportive. Besides always contacting you when they say they?re going to (a small thing perhaps, but it?s by no means always the case), always being professional and an absolute delight to deal with, the crux is, we trusted them, their judgement and experience. In a difficult market and at the stressful time that house buying and selling always is, this is worth quids. Thank you James and Ria. I would not have absolutely no hesitation in recommending them.
June 2022 by Hannah Wood
Ria and James went above and beyond for us - professional, honest, efficient and considerate. What more could we possibly ask for. They were a breath of fresh air and absolute pleasure to work with. Thank you!
May 2022 by JANE JACKSON
Tireless Help & Support from the Barnstaple Branch.We cannot speak too highly of the help, support and encouragement we received from James Carroll and his wife Ria at Jackson-Stops, Barnstaple. They fully understood the significance to us of the move we were making, and never made light of it. And they gave us assistance and advice with our purchase (which was not through Jackson-Stops) as well as our sale.They were so completely professional in their work for us, but also friendly and supportive, pushing and battling for us, or asking a pointed question, or making a diplomatic phone call, at just the right moments. And when the going got tough, there was no-one else I would have wanted watching our back.We have made a life-changing move, very much for the better, and James and Ria played a very significant role in making that happen.Thank you.
