January 2024 by Matt Sharland
Avoid at all costs! WE bought a relatively expensive corner sofa fromFW Homestores (£2500), after a few months the seat cushions began to compress and now after 1 year the seat cushions are nearly flat. After an inspection and report arranged by FW Homestores (at our expense) The tecnician reported theat the cushions were flattened due to poor quality materials being used. FW Homestores customer service refuses to fix the problem and says infact there is no problem. I have never owned such a poor quality sofa in all my 48 years and never had such flippant customer service. Avoid at all costs, there are plenty of suppliers out there using good quality materials giving good customer service.
January 2024 by Pamela Govier
Ian at the Cardiff store was very helpful. I needed dining chairs to match existing furniture I had bought at the store previously. His advice was appreciated and I was impressed with the short time I have to wait for delivery.Furniture here is competitively priced and good quality
December 2023 by Kevin Aylesbury
Fw home store?s BarnstapleVery friendly staff and helpful at FW Home Stores Barnstaple the store made our visit very relaxing Paul j one of sales team was very helpful with the product information and the team was very patient on us making a decision lol happy to shop at to the store for future purchases
December 2023 by Pat Taylor
My daughter and I visited the Barnstaple FW Homestore. What a pleasure it was - such a lovely range of furniture which was beautifully displayed. We were assisted by Paul J who was very helpful without being pushy. We appreciated his product knowledge and reassuring manner. Thank you!
October 2023 by Wendy Bayliss
Whenever we have visited FW Homestores in Barnstaple, We always receive great service and advice... And it's actually dog friendly ?.
October 2023 by Lynette Taylor
Amazing service from start to finish.Thank you so much.and to the delivery guys ,you were both absolute stars.So much appreciated.
August 2023 by Gary Lewis
Absolutely great experience Tim Case greeted us as you do a very polite and helpful man, we told him what we were looking for and ideas he pointed us in the right direction and we saw the Osborne sofa loved it so we bought it all.Looks great for the new house and a big thank you to Tim Case.
June 2023 by Heidi Cullinan
Have placed an order, hope delivery goes ok, have heard a few bad experiences, but will let you know
May 2023 by Rich Ley
Good price and excellent service. Martin is a credit to the company really helpful
May 2023 by Simon Fry
Great showroom! Well laid out . We liked the way we were greeted, then left to wander at our own leisure. Paul was not pushy at all (which we appreciated). Now looking forward to taking delivery of some beautiful sofas and dining room furniture.
May 2023 by Graham Down
Popped into the Barnstaple store to look at mattresses and with Paul & Dave?s help we found the right one at the right price. Both gents helped us with all the information we needed and also entertained the kids as we placed our order. Thanks guys ??
May 2023 by Ian K
The Barstaple store had a wide range of good value quality products.The service we received from Martin in the store was friendly, helpful and subtle.We can recommend this store
April 2023 by Helen Prouse
So happy we were told about the warehouse in Pittington, managed to get the exact chair I was looking for ..A*
April 2023 by Marcus Hagger
I needed a new bed, and bought one. Dave was knowledgeable, professional and helpful. I highly recommend.
April 2023 by Tim Bowden
Great friendly service as always from FW in Barnstaple, helped this time by Sophie who was very helpful. Although relatively new to her job, she had a very pleasant manner and made our purchase process very easy.
