March 2024 by Julie Stanier
So pleased with these today. After being told we needed a new battery by another garage, ATS ordered one for us. We took our car in today and after checking they informed us our battery was fine, just need to use the car more. Thank you for saving us £200. Made our day ?
November 2023 by Si Leworthy
Can't Fault the guts here, helpful don't try to hike up prices or make up work, had by last 4 MOTs here for a sports car and an SUV, never felt like they have been anything less than honest , which is always a concern with large chain garages, these guys offer the sort of service local garages used too,As a Bonus Grab a Groupon ATS , MOT and Aircon voucher for a huge saving. You can buy them in advance and keep them . You need to book you MOT over the phone once you have a voucher.I have an issue with an Aircon voucher that was going to expire and they were super helpful, the main guy in the desk is really good at his job.Only negative thing is the price of some spares, this is set by ATS , but the service is can't fault.They are always happy to let you buy and fit the parts yourself.Good work guys at Barnstaple ATS.
November 2023 by Stefan King
Great service from the staff and reasonable prices.
November 2023 by michael Ralph
Went to get 2 wheels balanced. No vehicles there. 2 men on their mobiles. Simply told can't do it today. No apology or reason given.
October 2023 by DAVID WILLIAMSON
Tried phoning today (Monday) around mid-day-ish, but no one answered the phone after several minutes, so I went in (8 miles..) on the off chance to get wheels balanced & alignment checked on my car. The gentleman lounging at the desk at reception was quite offhand, informing me that they couldn't fit me until 3 days hence - in spite of the fact that there seemed VERY little activity whilst I was there.I got the distinct impression that as I wasn't buying any tyres, I was of no real importance..!!I have used these people before, and been very happy - but now, FORGET IT..!! I will most certainly advise our community to avoid them, and to pass the word around - certainly whilst the current management in is situ.
September 2023 by Vince Jackson
Unbelievably bad service. Broke a sensor and tried to cover it up, let me leave without securing wheelnuts, phoned me when they realized, put tyre pressures at 42psi instead of 30psi. Had to have a tyre reseated. They only had to fit two tyres but it cost me a total of four hours. The staff lied, the service was not just poor but dangerous and have lied about a refund and the toilets where absolutley disgusting. Worst tyre fitting experience ever. ATS need to sort this out.
September 2023 by Sergio Filho
Amazing service, friendly staff, hundred stars for all them. Clean place. Fair price. I absolutely recommend. English is not my first language and they patiently explained everything and were attentive as I struggled to explain my situation. thank you so much guys.
August 2023 by Peter Clark
These guys are great, no heavy sell, very helpful and willing to give their knowledge to help with issues. Totally worth using their service.
August 2023 by Peter Brookes
Great service. Quickly fitted unlike that misnomered company that provides a similar, slower service.
July 2023 by Chris Davies
Michael and Max were extremely helpful when I called in at short notice with a tyre problem. They went above and beyond to fit us in and sort out the issue which if left could have caused a serious accident. Thank you very much
July 2023 by Alison Davies
A massive thanks to Michael and max for amazing service today, fitting us in and sorting an issue for us today allowing us to enjoy the rest of our holiday. Highly recommend
June 2023 by Naomi Magowan
Helped me very quickly when my exhaust came off whilst I was on holiday in the area. Michael was very good at sourcing the part needed ASAP so I could travel home the day I needed to.
May 2023 by Nicola Farmer
This is our second visit to ATS this time to have a tyre fitted to the spare wheel. As per our first visit, Adam, the manager, and his deputy Michael were professional courteous and helpful. The tyre was fitted at the alloted time with no delay. Thank you, we will be using ATS again.
February 2023 by Helen Russell
Quick and helpful when taking my work van in for its first service. I was able to wait inside and they knew where I could get refreshments from close by while I waited. Very knowledgeable and helpful guys.
December 2022 by Terry & Heather McCartney
Excellent service.... Adam was so polite and helpful. He gave us all the info on our MOT failure by another garage and examined they could do the work... and re-test much cheaper. He also treated my wife with respect which the other garage didn't and that goes a long way to ensuring we would not hesitate to recommend ATS Barnstaple for their service and price. 5 star all the way.
