May 2025 by Cody Lester
One of the Worst Dining Experiences I?ve Ever Had 1 Star Across the Board
I don?t usually leave reviews, but this experience was so bad I feel compelled to warn others.
When we booked, we were told there?d be a 30 minute wait no problem. But after finally being seated, we walked into a restaurant completely void of atmosphere. It was dead silent no music, no background noise, just awkwardness. I could literally hear my own heartbeat.
The setting was bleak. The restaurant was dark, with uneven tables and dim, gloomy patches throughout. It looked and even smelt like a school dining room. Not what you?d expect from a place trying to be ?fancy.?
To make things worse, there was no drinks menu provided. We weren?t given any information or recommendations, just left to guess. The food selection was shockingly limited, and what we did order was utterly flavourless bland, uninspired, and genuinely unpleasant.
The staff were clearly inexperienced and untrained, with no sense of hospitality or customer service. It felt like no one knew what they were doing.
I rated this place 1 star in every single category because that?s the lowest I could go. Overpriced, poorly managed, and completely disappointing.
I would have uploaded photos, but I didn?t want the disgrace of that food living on my phone.
I?ve always enjoyed visiting Woodbury Park, but this restaurant drags the whole place down. Avoid it at all costs.
May 2025 by Sarah
PLEASE get a music licence and play some background music, - it?s horribly quiet otherwise and people are whispering and mumbling to each other because it feels awkward to speak at a normal volume!
My veggie food came with a chicken breast on top, despite ordering it specifically without the meat. The receipt shows I didn?t order chicken so it must have been a mix up/assumption in the kitchen.
Rectified very quickly, so I assume they just took the chicken breast off, - I would say if you have allergies or intolerances this probably isn?t somewhere for you from my experience, but if you are carefree with this sort of thing then this could be the place for you.
January 2025 by Tash Lockett-Kirk
We cannot thank the staff at Woodbury Park enough for making our wedding day the best day of our lives. Our wedding planner, Victoria, was truly exceptional?always there to help with every question and detail throughout the process. On the day, Rose was an absolute gem?her calming presence and hard work made everything run smoothly. Richard went above and beyond for us and our family, ensuring we were looked after from the moment we arrived until we left.
Woodbury is already a stunning venue, with an incredible bridal suite and beautiful ceremony and reception rooms, but it?s the staff who make it truly magical. We couldn?t have asked for a better place to celebrate our special day. Thank you to the entire team for making it unforgettable!
November 2024 by Peter Backaller
Great course, excellent staff and great setup.
April 2024 by James Walker
lovely comfortable room. very clean. great staff. very peaceful and relaxing.
March 2024 by Sarah Tupper
We ate here two evenings during our stay. The food is ok bar food with a limited menu. Didnt feel the food was prepared with any love. The restaurant is a bit bright and although busy there wasn't much ambience. They could make it much more cosy. Drinks are good and for a hotel, they are not badly priced. Staff were really excellent as they were all very friendly and couldnt do enough for you.
December 2023 by Charlotte A
Comfortable seating area. Was unable to order from main restaurant menu if I wanted to sit at the more appropriate tables for working. Quite over priced. Weirdly a few guys served after me had burgers and things from the main menu in the bar area even though I specifically asked and was told no. Maybe a case of members treatment
April 2023 by Martin Wood
Hotel restaurant, food is mediocre and expensive for what you get.Avoid the flatbread it was like a hard crisp not what I had in mind.
December 2022 by tony smith
One of the worst dining experiences of my life. If I could give zero stars I would . The restaurant itself has a nice ambience , the menu looked quite good but with little choice. The 8oz rib eye was unavailable , so when I asked the waiter what was the difference between the Persian flat bread with spicy lamb, or spicy lamb with flatbread he didn?t know , his response she was that the flatbread on the lamb dish was more like a popadom , although I pointed out to him that it came with a popadom.We ordered the cod with new potatoes and green beans , which was ok. The fish was plain but ok. The flatbread for £15 was from a packet ( about the size of a 6? pizza) with very little lamb and garnish. A Chicago town pizza would have been better , the flat bread was biscuit like, over cooked and not very appetising .I would not revisit this restaurant .The waitress when taking the plates asked if everything was ok, I explained that it was below my expectations and that the flat bread was not homemade, she said she also didn?t know about the food .The hotel was fantastic . Food poor
July 2022 by ??? ??????
Small selection of foods. Slow service and limited hours.
February 2022 by amapBristol
My favourite part of a menu are the starters and they were very good - all my favourites. We could mix and match from the a la carte and menu of the day which was good and we did that.
July 2021 by janicehZ6234VY
Had booked a table. Waited to be seated for quite a long time while several staff walked past and ignored us. Table was dirty and had ash from a previous smoker. Waiter set it with clean cutlery without cleaning it, despite me asking him to clean it - covid? Seems it avoids this restaurant! No idea about hygiene, regardless of covid. People walking around, smoking as they went among people eating. No designated smoking area? We decided to leave. I explained the situation to the new waitress who replaced the previous waiter and she apologised. Some urgent training needed.
January 2020 by Linda
Food just ok. Waiter extremely good and professional but while we were there he was alone serving 24 covers that included a table of 12. Couldn't fault him but with one table of that size there should be more staff as diners had to wait
January 2019 by Hilary Connett
Lovely meal. Great staff. Good venue. Have been many times.
